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Old October 18th, 2011, 09:40 AM
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Default NCL medically disembarked elderly couple in Colombia

Two points of view, on NCL leaving elderly couple in Colombia. Copuple said
NCL did not use emergency contact..NCL says port agent helped couple.


Norwegian Cruise Lines responds after sick, elderly couple is left in Colombia | wtsp.com
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Last edited by Trip; October 18th, 2011 at 11:08 AM.
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Old October 18th, 2011, 09:54 AM
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Hmm, I think I believe NCL.
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Old October 18th, 2011, 10:15 AM
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Looks to me like someone's trying to get their 15 seconds of fame. Either that, or some credit on another cruise.
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Old October 18th, 2011, 10:16 AM
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Seems to me that NCL handled the situation in a fair manner. Maybe not everything was done perfectly, but the couple made it home safe and sound. I don't think that much more could have been done.

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Old October 18th, 2011, 01:36 PM
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In my opinion, two 79 year old cruisers, one obviously ill, are not looking for 15 minutes. I think NCL, and, any cruise line wants to dot every I,and cross every T, in these difficult circumstances, and, I have to believe, went by the book.

Lack of communication & understanding, I believe, is at issue. Whatever went awry here, I can certainly feel compassion for this couple, as it must have been a frightening situation, no matter how much help was given. They had insurance, how did this not get factored in getting them home, this was not clear.
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Old October 18th, 2011, 03:23 PM
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Quote:
Originally Posted by RaceAddict View Post
Looks to me like someone's trying to get their 15 seconds of fame. Either that, or some credit on another cruise.

I doubt it. I do think NCL did their part, but I figure the man was sick and not in any shape to pay attention at the time. The woman was scared and not paying attention, either. It's incorrect to be pointing the finger at NCL but I think it's more out of confusion and lack of understanding than wanting attention.
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