We are booked for an NCL Star Hawaiian cruise in Jan. We are offered cruise ins. with a co. called "CSA" ("Customized Services Administrators") through a program called "Travel Protection Plan". I just spoke with their rep & it does not cover cruise line bankruptcy, etc. But it does cover pre-existing medical conditions if purchased when FINAL payment is made. I want to switch to a better deal (that does cover cruise line trouble) but the ones referred to in the article only cover pre-existing conditions if purchased with INITIAL payment, which is too late for us. Can anyone help me, or know anything about "CSA" & whether it's worth purchasing (for $100/pp). thanks!
Are you sure you're talking to the right CSA? CSA's site is <http://www.csatravelprotection.com>, and they do cover cruise line bankruptcy, among other things. According to the web site, they cover the following:
Sickness, injury or death of you or a family member
Unforeseeable financial default or bankruptcy of a tour operator, cruise line or airline that occurs more than 7 days after coverage is purchased
Adverse weather or natural disasters resulting in the complete cessation of travel services
A terrorist incident in a foreign city to which you were scheduled to arrive within 30 days following the incident
Labor disputes resulting in the complete cessation of travel services
Your home being made uninhabitable by fire, flood, vandalism or natural disaster
You are subpoenaed, required to serve on a jury, hijacked or quarantined.
I also purchased CSA insurance for an upcoming cruise and if you wanted to pay a premium coverage, it would cover pre-existing conditions. Although it did come with a higher price, but if you should need it, it was available.
I've also used this insurance before with no problem, but also haven't had to make a claim, although have heard of people that did and got prompt payments when they provided the proper paperwork. Good luck and happy cruising.