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  #1 (permalink)  
Old January 16th, 2002, 11:14 PM
mlbcruiser
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Default Tipping in advance - a former crew member's recent

We were recently in a very nice restaurant in Colorado. Our waiter was not from the U.S. & mentioned that he had worked on several cruiseships,over a period of l3 years, including the Imagination and a Premier ship back in their Disney days. When the evening slowed down, he chatted quite a while & mentioned he would be going back to a ship in a few months after having taken a 9 month "break". Though he loved being on a ship, he said there were many changes that were causing him to advise young people back in his home country NOT to go into the industry. One thing he said many of his co-workers had been recently complaining about was the new automatic tipping policy on some ships.
He said the crew did not fully trust their employers to turn over ALL of the tip money they were receiving or felt accounting mistakes could be made. Also they had enjoyed getting the envelopes, opening them to count their money, etc., etc. Now, we can't possibly know how many of his friends have stated this as their opinion. And I'm sure most ships are honest in turning over the proper amount of money, & there are pros and cons to this system. But it IS food for thought.
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  #2 (permalink)  
Old January 17th, 2002, 09:46 AM
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Default Re: Tipping in advance - a former crew member's re

I think the tippor should look the tippee in the eye when he/she tips and the tip should reflect what you thought of the service. Putting it on your bill is a cop out.

Wonder how many will hand the service person a ten saying they put the standard tip on the bill.

IMHO
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  #3 (permalink)  
Old January 17th, 2002, 10:01 AM
jp garnier
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Default Re: Tipping in advance - a former crew member's re

On Princess you are given a voucher which goes into the envelope the same way the tip would. JP
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  #4 (permalink)  
Old January 17th, 2002, 10:11 AM
Hucc
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Default Re: Tipping in advance - a former crew member's re

not anymore, jpgarnier... they changed it to autotipping; $10 a day, per person, added to your bill
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  #5 (permalink)  
Old January 17th, 2002, 10:39 AM
Sue & Bill
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Default Re: Tipping in advance - a former crew member's re

It seems to me that it would be logical to 'just ask' your room steward, waiter & asst. waiter (or whoever you plan to tip) which way they would prefer that tip. Then you can adjust your shipboard account accordingly. I personally prefer to hand the tip to the persons who have served me on the cruise. BUT, I will definitely let them make the decision if the tip comes from my 'hand' or from my shipboard 'account'......
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  #6 (permalink)  
Old January 17th, 2002, 11:48 AM
Carole Dunham
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Default Re: Tipping in advance - a former crew member's re

You can always go to the purser's office and have the tip removed, then do it yourself. I think people who want to stiff hard working cruiseline personnel should stay home and count their money. That's about all they're good for.

Carole
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  #7 (permalink)  
Old January 17th, 2002, 12:33 PM
Shar
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Default Re: Tipping in advance - a former crew member's re

Hucc,
When did this change? I was on Dawn Princess in September and told the Purser to remove the automatic charges. I went back and got the "voucher" for each person with the $ amount I wanted to give them -and gave it to directly to them in the envelope that was provided.

Shar
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  #8 (permalink)  
Old January 17th, 2002, 01:18 PM
HannaS77
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Default Re: Tipping in advance - a former crew member's re

During the Alaska season we were on the Sea Princess and signed up for the $6.50 per day per person gratuities for the dining room waiters. Since we were on the vessel 14 days and had two different waiters and assistance we asked them about the advanced tipping. They felt it was a good idea since the money was put into a pool, split up be pre-determined amounts to each. They also mentioned that a waiter who got a separate tip from someone not in the pool, that person had to turn the money into the pool ??
Since we have always tipped, we did not care what the practice of the cruise line was. On the Sea Princess we tipped the room steward separately since he was not in the pool. He mentioned to me at the end of the cruise that two of his cabins did not tip him and perhaps they agreed
to the advanced tipping which went to the dining room personnel ?

We liked the procedure used by Crystal Cruises where you use your credit card to tip; the front desk gives you an envelop with a message to the person you are tipping that indicated the amount of your tip.

HannaS77
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  #9 (permalink)  
Old January 17th, 2002, 04:51 PM
gogetter
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Default Re: Tipping in advance - a former crew member's re

Hello,

Oh no...no legitimate company would hold back on their employees....would they ? No way.....
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  #10 (permalink)  
Old January 17th, 2002, 07:27 PM
mlbcruiser
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Default Re: Tipping in advance - a former crew member's re

That sounds like a pretty good idea. At least that way the crew member can be sure of what he's supposed to get & also feel good (or bad, as the case may be) when he opens his/her envelopes!
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  #11 (permalink)  
Old January 17th, 2002, 07:29 PM
mlbcruiser
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Default Re: Tipping in advance - a former crew member's re

Another really good idea!
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  #12 (permalink)  
Old January 18th, 2002, 09:39 AM
jp garnier
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Default Re: Tipping in advance - a former crew member's re

I was on Ocean Princess 2 weeks ago and had to go physically to the purser's office to opt for having the gratuity added to my card and receive a voucher to place in the envelope. I believe it was $ 7.00 for two per day. The dining room staff was done automatically. JP
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  #13 (permalink)  
Old January 18th, 2002, 09:40 AM
jp garnier
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Default Re: Tipping in advance - a former crew member's re

That is still the procedure. JP
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  #14 (permalink)  
Old January 18th, 2002, 02:32 PM
Hucc
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Default Re: Tipping in advance - a former crew member's re

I heard that all tips are now automatically added to you account. This is a recent change.
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  #15 (permalink)  
Old January 18th, 2002, 02:35 PM
Hucc
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Default Re: Tipping in advance - a former crew member's re

FYI.... from Princess's web site:

Tipping
Effective January 2002, all ships will implement an automatic gratuity program; formerly this option was applicable only to those ships with Personal Choice Dining. A charge of $10 per person per day for Dining and Stateroom Personnel will be automatically added to the passenger's shipboard account. We are confident that passengers will find the services onboard exemplary and should a passenger wish to reward a staff member for service "above and beyond", they may do so by adding to the automatic gratuity. Similarly, if a passenger feels that the service levels fall short of his/her expectation, then they may subtract from the automatic gratuity amount simply by visiting the Purser's Desk onboard and requesting the change. It is important to remember that passengers will be able to increase, decrease or remove the automatic gratuities at their discretion. Gratuities for other shipboard staff such as Casino dealers and Spa Personnel is at the passenger's discretion. Please note that a 15% gratuity is automatically added to all bar tabs.



###

Therefore, as of January 20, tipping is done this new way. All tips automatically charged to the room, but you can make changes to them (remove, increase, decrease, etc.)

###

Okie dokie!
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  #16 (permalink)  
Old January 18th, 2002, 02:37 PM
Hucc
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Default Re: Tipping in advance - a former crew member's re

I meant, as of January ....

It may have taken a couple ships an extra week or two to implement the procedure, and that's why JP's situation was not as described. But, this is the way it is now.
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  #17 (permalink)  
Old January 18th, 2002, 06:27 PM
Shar
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Default Re: Tipping in advance - a former crew member's re

Hucc,

I guess this is why people get confused. I'm still reading from your previous post that it's OK to remove the automatic, which would mean you can pay the individual personally -

"It is important to remember that passengers will be able to increase, decrease or remove the automatic gratuities at their discretion."

- Oh well, the best bet is to try communicating with the ship's staff. If it's still allowed, it would still be my preference to pay the person directly. Thanks for the info!

Shar
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  #18 (permalink)  
Old January 19th, 2002, 10:10 AM
Hucc
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Default Re: Tipping in advance - a former crew member's re

Shar - it's allowed. You just need to make sure you visit the pursers desk and have the automatic tipping removed from your bill. Have a WONDERFUL cruise!
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  #19 (permalink)  
Old January 19th, 2002, 12:55 PM
Shar
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Default Re: Tipping in advance - a former crew member's re

Hucc,

You too, and thanks again for the additional info!

Shar
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  #20 (permalink)  
Old January 20th, 2002, 06:07 PM
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Default Re: Tipping in advance - a former crew member's re

Am I to understand from all of the above that all cruise lines now automatically add gratuities to your tab and that the only way to escape them is to have the Purser remove the charges before you settle?

Disney documents make it sound like having tips added to your bill is an option you must elect, one I was going to take care of myself.

Since the people at my table always seem to be the last authority on everything, and are usually wrong, sort of like to know in advance.
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  #21 (permalink)  
Old January 20th, 2002, 06:17 PM
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Default Re: Tipping in advance - a former crew member's re

Don G wrote:
>
> Am I to understand from all of the above that all cruise
> lines now automatically add gratuities to your tab and that
> the only way to escape them is to have the Purser remove the
> charges before you settle?
>
Don.
This is only true on some of the cruise lines.. at present I believe it's Princess, NCL and on some Carnival ships (think they're working it in fleet wide).
The other cruise lines are still handling tipping in the traditional manner.

Regards,
Kuki
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  #22 (permalink)  
Old January 21st, 2002, 09:19 AM
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Default Re: Tipping in advance - a former crew member's re

Kuki...thank you.
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