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Old July 3rd, 2002, 01:30 PM
jc jc is offline
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Default Princess Cruise Line Customer Service

Is there an email address available for Princess Cruise Line customer service? For instance, if I wanted to email a complaint or question, is there a person I could directly email not associated with a travel agency( i.e. msmith@princess.com)?
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Old July 3rd, 2002, 02:39 PM
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Default Re: Princess Cruise Line Customer Service

Hi JC,
You can try sending an e-mail, here is a link, hope you get some answers and satisfaction to your enquiry:

http://www.princess.com/contact/

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Old July 5th, 2002, 04:53 AM
Lori Turner
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Default Re: Princess Cruise Line Customer Service

There is a passenger on board one of your ships,how in an emergency would you reach them??All phone lines are transfered with no direction or phone number in case of emergency?!This info.should be very easily accessed.I cn,t believe that over an hour was spent on the phone and the computer to no avail.I guess we wait untill the ship docks and hope we can find them there to let them know her mother has died today.
Well?What do you say to that??
Very Concerned,
Lori Turner
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Old July 7th, 2002, 07:57 PM
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Default Re: Princess Cruise Line Customer Service

Lori,

Try 1-800-SEA-CALL (1-800-732-2255). This is the AT&T shore-to-ship operator. It is not cheap, but in your circumstances they should be able to help. Since you have the ship and the cabin number or passanger name, they can patch you directly to the cabin, or the purser's desk.

I am terribly sorry about the loss in your family.

Tom
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