Go Back   CruiseMates Cruise Community and Forums > Cruise Deals. Cruise Questions and Answers! > Ask CruiseMates Staff
Register Forgot Password?

Ask CruiseMates Staff Got a question? Our staff will do its best to help.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old March 25th, 2003, 05:00 PM
Dick Stein
Guest
 
Posts: n/a
Default 1-800 number disconnected twice, the horrors

I booked a 2B guarantee on the Celebrity Constellation in November with an agent I had booked with before but he was with a new agency. After making my final payment the !-800 was disconnected. A call to Celebrity got me a new 1-800 number and agent, but they cattered to business travelers and didn't understand my needs. I kept the cruise because I wanted to go and didn't want to lose the deposit. I got my captains club news letter and they had a free custom air offer, I dialed the new 1-800 number and it was disconnected. I called the cruise line again and they gave me a 1-305 number. If this does not work tomorrow. What do I do. I have over $4000 invested in a cruise that leaves in a month. An agent that does not help when I get him. I am at my wits end. I will never deal with a small agency again. Help.
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old March 25th, 2003, 06:01 PM
Donna's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: on my computer
Posts: 26,463
Send a message via AIM to Donna
Default Re: 1-800 number disconnected twice, the horrors

Hi Dick,
So sorry to hear about all this missed communication with your travel agent. You may want to to a search of that travel agency on the internet and see if there is a site and or e-mail address and try that?? Worth a try.... can Celebrity help you in this???

You might also try to find out if your docs are on the way shortly, almost time for that??

GOod luck and keep us posted....

__________________

Message Boards Moderator
Reply With Quote
  #3 (permalink)  
Old March 26th, 2003, 02:32 PM
Senior Member
Admiral
 
Join Date: Aug 2000
Posts: 7,373
Default Re: 1-800 number disconnected twice, the horrors

Call Celebrity directly and confirm that you are booked and that payment has been made. Then find you a reputable agent that you like and talk to him/her and transfer the booking to him/her. You need a TA that you can talk to and that will look out for your interest. Hint, make sure that whenever you make payment you use a CC and make sure that the payment is made directly to the cruiseline and NOT to the TA. If it is to the TA then cancel it and protest the charge.
Jim

__________________
24 cruises and counting!
Reply With Quote
Reply

Bookmarks

Tags
800, cruise, disconnected, horrors, number

Similar Threads
Thread Thread Starter Forum Replies Last Post
$800.00 earl Cruise Jokes & Trivia - Just For Laughs 5 December 16th, 2007 06:49 PM
*** Roommate wanted!!!! HAL Volendam $800*** aa Seeking Cruise Companion 3 November 19th, 2004 09:13 AM
A balcony for Thanksgiving for UNDER $800 NET price is a BAR Kuki Carnival Cruise Lines 5 July 25th, 2004 06:37 AM
AOL users and an email from 1-800-FLOWERS.COM SPAM Moonglws4u Chit - Chat for Cruisers 6 September 15th, 2003 09:27 PM
800 foot Sub dive in Cayman Patrick Foley Shore Excursions 2 May 9th, 2002 07:57 AM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 08:13 PM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1