Go Back   CruiseMates Cruise Community and Forums > Cruise Deals. Cruise Questions and Answers! > Ask CruiseMates Staff
Register Forgot Password?

Ask CruiseMates Staff Got a question? Our staff will do its best to help.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old June 6th, 2003, 03:49 PM
HannaS77
Guest
 
Posts: n/a
Default Port Charges

Having taken many, many cruises since 1972 I have never heard of what I am writing about. A travel agent asked me to look into the subject that concerns certain cruise lines not refunding the port charges when the passenger cancels the cruise. The travel agent also mentioned that the cruise lines that refuse to refund the port charges may sell the cancelled stateroom and then collect a second port charges. Over our years of cruise experience we twice have had to cancel the cruise and received a full refund from the travel insurance company including the port charges.

I have read in one of the books on cruise lines and cruise ships that passenger should be aware that a number of cruise lines do not refund port cxharges. Any experience or comments on this matter ?
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old June 6th, 2003, 03:54 PM
Senior Member
Admiral
 
Join Date: Aug 2000
Posts: 7,373
Default Re: Port Charges

One comment, I know of no cruiseline doing this, nor have I ever heard of it. You need to be able to make a factual statement based on knowledge of this being done. What book did you read this in?
Jim

__________________
24 cruises and counting!
Reply With Quote
  #3 (permalink)  
Old June 7th, 2003, 01:06 PM
HannaS77
Guest
 
Posts: n/a
Default Re: Re: Port Charges

I also live in California and I believe there are cruise lines that may not refund port charges, One source has been "Berlitz Ocean Cruising& & Cruise ships" by Dpuglas Ward, who wtrites on page 624 under "cancellations and Refunds" the following advice: "Many lines do not return port charges which are not part of the cruise fares."

I am still researching the subject asnd have in my files three published federal courtcases where passengers have sued the cruise lines for portions of their port charges that they contended the cruise lines did not remit to the ports. In each case the plaintiff passengers prevailed and the courts held the cruise lines could not keep that portion of the port charges that were expended as port charges.

We canceled a cruise with Princess Cruises due to a leg injury during the 100% cancellation penalty period. Our travel insurer remitted to us the full fare plus presumeable the port charges but not the federal taxes and fees. Sionce it has been 10 weks since the cancellation, having heard nil from Princess I can only assume they wikll not respond to our request

I have only begun my research on the subject for it could be the source of an interesting article.

There recently was an article in the Miami Herald that a lawsuit has been filed against Royal Caribbbean and Celebrity on this subject matter
Reply With Quote
  #4 (permalink)  
Old June 7th, 2003, 01:14 PM
HannaS77
Guest
 
Posts: n/a
Default Re: Port Charges

I regret that before I could coorect the misspelled words and the fact that on the three court cases I left out the word "not" in the last sentence of the paragraph. Before I could accomplish this, without clicking on post, the message vanished from the sceen.
Reply With Quote
  #5 (permalink)  
Old June 7th, 2003, 04:13 PM
Senior Member
Admiral
 
Join Date: Aug 2000
Posts: 7,373
Default Re: Re: Re: Port Charges

Someone just saying that they don't think cruiselines refund the port charges is not sufficent to make that accusation, especially as open as that quote is and without the entire article being understood. You have to have some definate knowledge or examples. To do otherwise is very unfair and possibly opens you to civil action for wantonly harming their reputation. The article in the Miami paper, (which BTW constantly published articles slamming the cruise industry), has to do with overcharging or not listing port charges properly and has nothing to do with refunding them to passengers that missed the cruise or ports. Lets stick to the facts please.
Jim

__________________
24 cruises and counting!
Reply With Quote
  #6 (permalink)  
Old June 15th, 2003, 09:06 PM
Margaret Schrantz
Guest
 
Posts: n/a
Default Re: Re: Re: Re: Port Charges

The bottom line is.......should we, or should we not include the port charges in our insurance total? We are taking 3 back to backs and the port charges total approximately $900. We were not planning on insuring this as we thought port charges were automatically refunded when not used according to RCI.

Margie
Reply With Quote
  #7 (permalink)  
Old June 15th, 2003, 10:43 PM
Senior Member
Admiral
 
Join Date: Aug 2000
Posts: 7,373
Default Re: Re: Re: Re: Re: Port Charges

If the ship fails to sail they will refund you fees as well as everything else, but if YOU fail to sail, that's your bad and I don't think they refund the fees. Best to check directly with RCI and speak to a supervisor or someone that really knows. I'm also not that familiar with insurance and not sure if you even can insure those fees or not. Maybe one of our readers knows the correct answer to that question.
Jim

__________________
24 cruises and counting!
Reply With Quote
Reply

Bookmarks

Tags
aware, cancelled, celebrity, charges, cruise, cruises, include, insurance, lines, list, margaret, port, refund, refunded, schrantz, taxes, travel

Similar Threads
Thread Thread Starter Forum Replies Last Post
port charges valentine couple Ask CruiseMates Staff 7 July 4th, 2006 07:18 PM
Poll: Should port charges be reimbursed if that port is miss MichelleP Chit - Chat for Cruisers 8 April 22nd, 2005 01:22 AM
port charges?? amy c Ask CruiseMates Staff 5 February 23rd, 2004 02:01 PM
Port Charges HotAirBob Travel Gripes! 7 May 2nd, 2002 08:50 AM
Re:Port Charges Ruth Royal Caribbean International 4 September 2nd, 2001 08:06 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 09:58 AM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1