Having taken many, many cruises since 1972 I have never heard of what I am writing about. A travel agent asked me to look into the subject that concerns certain cruise lines not refunding the port charges when the passenger cancels the cruise. The travel agent also mentioned that the cruise lines that refuse to refund the port charges may sell the cancelled stateroom and then collect a second port charges. Over our years of cruise experience we twice have had to cancel the cruise and received a full refund from the travel insurance company including the port charges.
I have read in one of the books on cruise lines and cruise ships that passenger should be aware that a number of cruise lines do not refund port cxharges. Any experience or comments on this matter ?
I also live in California and I believe there are cruise lines that may not refund port charges, One source has been "Berlitz Ocean Cruising& & Cruise ships" by Dpuglas Ward, who wtrites on page 624 under "cancellations and Refunds" the following advice: "Many lines do not return port charges which are not part of the cruise fares."
I am still researching the subject asnd have in my files three published federal courtcases where passengers have sued the cruise lines for portions of their port charges that they contended the cruise lines did not remit to the ports. In each case the plaintiff passengers prevailed and the courts held the cruise lines could not keep that portion of the port charges that were expended as port charges.
We canceled a cruise with Princess Cruises due to a leg injury during the 100% cancellation penalty period. Our travel insurer remitted to us the full fare plus presumeable the port charges but not the federal taxes and fees. Sionce it has been 10 weks since the cancellation, having heard nil from Princess I can only assume they wikll not respond to our request
I have only begun my research on the subject for it could be the source of an interesting article.
There recently was an article in the Miami Herald that a lawsuit has been filed against Royal Caribbbean and Celebrity on this subject matter
I regret that before I could coorect the misspelled words and the fact that on the three court cases I left out the word "not" in the last sentence of the paragraph. Before I could accomplish this, without clicking on post, the message vanished from the sceen.
Someone just saying that they don't think cruiselines refund the port charges is not sufficent to make that accusation, especially as open as that quote is and without the entire article being understood. You have to have some definate knowledge or examples. To do otherwise is very unfair and possibly opens you to civil action for wantonly harming their reputation. The article in the Miami paper, (which BTW constantly published articles slamming the cruise industry), has to do with overcharging or not listing port charges properly and has nothing to do with refunding them to passengers that missed the cruise or ports. Lets stick to the facts please.
The bottom line is.......should we, or should we not include the port charges in our insurance total? We are taking 3 back to backs and the port charges total approximately $900. We were not planning on insuring this as we thought port charges were automatically refunded when not used according to RCI.
If the ship fails to sail they will refund you fees as well as everything else, but if YOU fail to sail, that's your bad and I don't think they refund the fees. Best to check directly with RCI and speak to a supervisor or someone that really knows. I'm also not that familiar with insurance and not sure if you even can insure those fees or not. Maybe one of our readers knows the correct answer to that question.