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-   -   Feedback on Cruise Planners (http://www.cruisemates.com/forum/ask-cruisemates-staff/242984-feedback-cruise-planners.html)

Melisa February 3rd, 2004 04:34 PM

Feedback on Cruise Planners
 
I booked a cruise on the Miracle for February '05 directly through Carnival. After checking out the bargains on this site, I found that Cruise Planners offers a much better deal which Carnival won't match.

I would love to book directly with Cruise Planners, but am hesitant about going with an on-line travel agent. Has anyone used Cruise Planners who would give me some feedback on their experience?

Thanks so much!


Donna February 3rd, 2004 05:41 PM

Re: Feedback on Cruise Planners
 
Hi Melissa,
Yes, I've used them and they were just fine. Just for further reference, always check out the Cruisemates group cruises, always good or better pricing that you can find elsewhere, plus a few added perks makes it worth while.


Jim Bragg February 3rd, 2004 06:33 PM

Re: Feedback on Cruise Planners
 
Cruise Planners is very reputable and meets all the requirements that we impose on agencies that are allowed to advertise with us. I have also used then and been very satisfied.
Jim


CruzNut February 3rd, 2004 07:03 PM

Re: Feedback on Cruise Planners
 
I've used Nancy Bogert of Cruise Planners (who handles a lot of the Cruisemates cruises) and she's outstanding. Saved me a bundle compared to another online TA I had used. Very professional. Check out the Cruisemates cruises for the information on how to contact her.


Donna February 3rd, 2004 08:14 PM

Re: Re: Feedback on Cruise Planners
 
I've also used Nancy, she is on top of everything and is good about returning calls, etc. Don't think you'd have a problem, as she is one of our paid advertisers as well.


Lisa February 4th, 2004 01:51 AM

Re: Feedback on Cruise Planners
 
I have also used Nancy with CruisePlanners and she is top notch! Do not hesitate to book with a CruisePlanners agent.


MaryLou February 4th, 2004 06:16 AM

Re: Feedback on Cruise Planners
 
I must add my two cents worth also. Cruiseplanners has done a great job for me anytime I've used them. I've even recommended Nancy to many of my friends.


Melisa February 4th, 2004 08:10 AM

Re: Feedback on Cruise Planners
 
Thank you all so much for the information. I e-mailed Nancy yesterday morning at 7:30 a.m. and had a return e-mail within minutes. She then called me when I asked her to during my lunch hour. I was very impressed just with speaking with her on the phone. I also have noticed her advertising and the cruisemates cruises on this site. I almost booked one of the cruisemate cruises, but I couldn't fit my schedule around it.

I really like the fact that Carnival made me put down a $500 deposit, but Nancy only requires $25 and then $225 in September. I think I will definitely call my girl at Carnival and cancel and rebook with Nancy.

Thanks again.


MaryLou February 5th, 2004 01:10 PM

Re: Feedback on Cruise Planners
 
Well said, Mike!


paljoeysmom February 8th, 2004 10:12 PM

Re: Feedback on Cruise Planners
 
I too have used Cruise Planners. My agent is David out of NJ, even though I live in CA. He is OUTSTANDING! Saved me a bundle on the 2 cruises I booked through him. Believe me I am a real bargain hunter and received several bids from other agencies. He also has excellent customer service skills. If anyone out there is interested in getting the contact info on David please feel free to e-mail me. .


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