Can anyone tell me what day Port Canaveral was closed during/after hurricane Jeanne? We were at sea and I understood that the port was closed on 9/25/04. Our group had paid in advance (mistake) for a limousine to pick us up post cruise. We did not make port due to hurricane Jeanne and the limousine service (Bestway) claims to have sent a car for us and denies any knowledge of a hurricane closing the port. and refuses to refund our charges. We called as soon as we knew we weren't going to P.C. and they even refuse to refund the trip on 9/26 that we had booked from our hotel to airport.(which we also did not make it to). I need accurate info about the port closing so I can protest the charges with my credit card company.
And when you find out, and when you place your claim with the credit card company, make sure that the local BBB down there gets a copy. Whether the port was closed or not, any service business with half a brain should have known that there would be departure and arrival irregularities, found out what they were, and adjusted their schedule accordingly.
If it went down as you say it did, it's just another form of ripping off hurricane victims.