We were on the Carnival Legend in May 2003 and we absolutely loved it. We were on our Honeymoon and my husband's friends purchased a package for us which included a bottle of Champagne, two champagne glasses, two shirts, and a camera. Our camera never worked right, as the film always gets stuck and when I wrote to Carnival about this which has been several times I have still yet to get a response to this.
Please let me know.
Is there a vendor that you ordered this through? They would or should be the first folks to contact. If they do not respond then I would report it to Customer Relations at Carnival at their home office in Miami.
It was ordered through the Cruise Line and when we got to our cabin on the first day it as there already. I have already written a few times to them without any answers. I was mainly wondering if Carnival guarantees what is bought on their ship.
Location: Wisconsin....about 100 miles south of the Frozen Tundra and 70 miles east of Camp Randall
Re: Carnival Legend
Two years later you are asking? I'm not sure that Carnival will do anything that far after your cruise. Did you find out if the camera wasn't working properly while on the cruise? If so, then you should have gone to Guest Services and reported it and asked for a replacement.
Carnival Breeze with Ray Band Aerogirl 5/4/14!
No, I asked when it happened two years ago. And asked again and again after that. I just found this cruise site and figured I would ask here. I unfortunately did not realize there were problems with the camera on the ship. Oh Well...Just A Question...
Got the same type of package for our anniversary cruise in December 2004. The camera we got took terrible pictures. Glad I didn't use it for cruise pictures. When we got home I took a random group of photos and that is when I discovered how bad the camera was. No big deal to me as I have a great film camera and a super digital camera. I actually let my daycare kids play with the Carnival camera. I enjoyed my cruise and the rest of the items in my package, especially the wine, so the camera problem was a tiny issue.