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Old November 8th, 2005, 01:04 PM
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Join Date: Oct 2005
Location: Maine,USA
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Default Earliest boarding time and procedures

We will be sailing Dec.11th on the NCL Dawn. We have a disabled passenger in our party of 14 and wanted to know if our whole party can be boarded at the same time and if so, because of having a wheelchair bound person can this be done in the earliest time for boarding? Thanks for any info on this matter; we will be arriving at the port in the md morning in hopes of an early boarding time to have things go smoothly for all. Thanks.
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Old November 9th, 2005, 12:57 PM
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Posts: 3,988
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By arriving mid morning you may find yourself arriving too early. Disembarkation may still be taking place and embarkation staff may not be completely set up.
I am not trying to be insensitive , but why do you think that having one wheelchair bound passenger would entitle 14 people to jump to the head of any line? I could see maybe one or two members of a group escorting a disabled passenger, but 14 seems to be pushing it.
I have never waited more the 10 or 15 minutes to complete to entire embarkation process anyway. All passengers will still have to do ID, credit card , get issued sign and sail cards etc.
If it were me, I would arrive late morning. I would ask the first Company rep you encounter for assistance with the handicapped passenger and their immediate group and would agree to meet the balance of your group onboard a few minutes later.
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Old November 9th, 2005, 01:09 PM
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Join Date: Sep 2005
Location: vancouver B.C
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Hi,
I totally agree with PapaBill....Late morning arrival is even better for the wheelchair bound passenger as he/she won't have to put up with dodging in and out of people flow still debarking.
Working for a shoreside expediter company, I can attest to what PapaBill suggested as '' right on the money''.
Just make sure that, at the checkin counter, the wheelchair '' pusher'' is in the same cabin as the '' occupant'' as it is much easier for the checkin attendent to checkin '' cabin by cabin'' rather that '' preson by person''.This will also speed things up at that end.
Happy sailing
CG
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CLAUDE G
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Old November 9th, 2005, 01:55 PM
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Exactly. Notify your TA or booking agent and they will have the line notified. You can then go directly to passenger special services and they will escort the handicapped person onboard as well as anyone who is in the same cabin. They will not take the entire group nor should they. That is disreptful to the others who are waiting. In addition if this person is not unduely handicapped it is very approprate and helpful, (plus it looks damn good), for them to wait with everyone eles. The customer reps will fall all over themselves to help someone who is not demanding.They will help this person very quickly get checked in and onboard.
Jim
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