Go Back   CruiseMates Cruise Community and Forums > Cruise Deals. Cruise Questions and Answers! > Ask CruiseMates Staff
Register Forgot Password?

Ask CruiseMates Staff Got a question? Our staff will do its best to help.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old October 15th, 2008, 03:27 AM
Senior Member
First Mate
 
Join Date: Dec 2006
Location: Buffalo, New York
Posts: 461
Send a message via MSN to NY Cruisin Mama
Default Questions about a Specific Travel Agency/Website

Just wanted to know if I can inquire about other passengers' experiences
with a particular travel agency (online) that I am currently dealing with.
Is this against the rules?? Thanks.
__________________
Costa Atlantica, Jan. 2002 Caribbean
Dawn Princess, Jan. 2003 Caribbean,
Celebrity Summit - Jan. 2007 Panama Canal - Full Transit

Mariner of the Seas - Jan. 2009 Around the Horn B2B - 30 days

Future Floats: Jan. 2011 - Rotterdam - Hawaii/Tahiti - 30 days



The breaths you take are nothing compared to the moments that take your breath away !!
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old October 15th, 2008, 10:48 AM
Kuki's Avatar
Moderator
Admiral
 
Join Date: Aug 2000
Location: Right here :)
Posts: 22,384
Send a message via AIM to Kuki
Default

If it's a specific agency you have questions about, yes, no problem.... feel free to ask.
__________________
C U @ C,
Kuki
CruiseMates' Staff Writer
- The Kuki Side of Cruising-
A new Blog post every Wednesday
http://www.cruisemates.com/blog/author/kuki/
Reply With Quote
  #3 (permalink)  
Old October 15th, 2008, 11:34 AM
Senior Member
First Mate
 
Join Date: Dec 2006
Location: Buffalo, New York
Posts: 461
Send a message via MSN to NY Cruisin Mama
Default ECruiseStopre - out of Heathrow, Florida

Hi: Booked online (first time) with this agency which I contacted through the www.cruisecomplete.com website. The agent was very sweet and all honey while I was making my reservation and payment in full. However,
now she is very resistant to my occasional requests for info/paperwork
that I need for this trip. I realize that I am part of her "group space" on this cruise - and as such, can't really take advantage of the resident/senior rates that RCCL has recently made available without the
loss of my original cabin and OBC's which she is suppose to be extending to me.

What is making me very, very nervous is that when I access their webpage - there is no mention of RCCL, Celebrity or Azamara cruises
any longer. Even when I try to submit a specific request for one of the
above mention cruise lines - I hit a brick wall.

Does this mean that my TA no longer is selling RCCL cruises??? And
will this jeopardize my cruise next January,'09?? I do have invoices
from my cc companies showing the original deposit being paid to RCCL
but the balance was paid to the travel agency. I would think this was done
as my payment was made in June and the agency is not required to pay
RCCL for my cabin until October 24th.

IF this agency is no longer associated with RCCL - where does that leave
me?? Will I still receive my cruise documents?? what about my OBC's
they promised me?? I contacted the CEO of www.cruisecomplete.com about my concerns and all he saild was "Not to Worry !!" - (I think they
are personal friends, though, so I really don't feel all that confident
that he is telling me the truth).

Plus I am afraid to call my travel agent directly - for fear of receiving
bad news.

WELL, i AM !!!! WORRRIED !!!
__________________
Costa Atlantica, Jan. 2002 Caribbean
Dawn Princess, Jan. 2003 Caribbean,
Celebrity Summit - Jan. 2007 Panama Canal - Full Transit

Mariner of the Seas - Jan. 2009 Around the Horn B2B - 30 days

Future Floats: Jan. 2011 - Rotterdam - Hawaii/Tahiti - 30 days



The breaths you take are nothing compared to the moments that take your breath away !!
Reply With Quote
Reply

Bookmarks

Similar Threads
Thread Thread Starter Forum Replies Last Post
Travel Agency Questions beachbride09 Norwegian Cruise Lines 5 July 14th, 2008 09:29 PM
Travel Agency Help Papix2 Seeking Cruise Companion 2 March 16th, 2008 04:28 PM
Travel Agency Help iupui Ask CruiseMates Staff 2 September 4th, 2004 02:42 PM
Paradise-specific questions jennifervail Carnival Cruise Lines 9 March 24th, 2004 05:43 PM
specific questions about dawn valtandc Norwegian Cruise Lines 3 December 25th, 2003 10:58 PM


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 

All times are GMT -4. The time now is 03:25 AM.
design by: Themes by Design

Powered by vBulletin® Version 3.8.7 Beta 1
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.1