OK, I switched and got a true quad cabin instaed of the guarantee, but they gave me the Riviera Deck. We have stayed on the Empress Deck before, but don't know how the Riviera Deck will be. Is it possible to see what quad rooms are available to make sure this is the only option?
You should be able to check by calling CCL or going to thier website and looking in the "Book a Cruise" area. FYI, even though the Riviera deck is the lowest passenger deck it is also the deck with the least movement in rough seas! I have many times stayed on this deck in both inside and outside cabins. Actually it was kinda neat to be so close to the water!
The rivera deck quad is going to be the same as the empress deck quad only a different floor. Otherwise it will look exactly the same. The lower deck doesn't bother me because I know I will have other cabins above me instead of being right under the show lounge or dining room.