I caught the virus on my New Year's Eve Trip and never experienced such violent gastrointestinal episodes, uncontrolable, on going for hours, coming out from everywhere (certainly you can imagine - I don't want to be that graphic). Not only did I have to pay double for this trip as a single person, but I actually paid nearly four times the amount because it was a holiday voyage. Well, I wanted to go and if only I knew what was in store for me. I had to pay that money to get violently ill and I was charged a doctors fee too for $175.00! I am not turned off about cruising, but I am permanently turned off with CARNIVAL CRUISE LINES... When I called to complain and wanted restitution for the experience, looking for maybe an apology and half off on a future cruise, that would have made up for it - but wishful thinking... I was HUNG UP ON by a Customer Care Representative, who did not care at all and told me the cruise line is never responsible for passengers getting sick... I wanted to laugh, it is in the midst of a major epidemic ! WHO IS CARNIVAL KIDDING !!! BUYER BEWARE - sail on a cruise line that cares about it's passengers. Carnival puts on such phoney airs, they want your money, when they get you, they will show you their true colors - I have even expeeienced people in the Purser's office who were not very kind about the situation... CARNIVAL HAS LOST MY BUSINESS FOREVER AND THAT OF ALL MY FRIENDS - BEST ADVICE - DO NOT SAIL CARNIVAL !!!
Jackson, I bet you knew prior to that you would pay a premium for traveling solo on a cruise ship. I also bet you knew prior to that you would pay more for a holiday cruise.
All cruise lines are the same in those regards, so your complaint against Carnival on those two items is invalid.---more research needed prior to cruising on your part.
As far as Carnival being responsible for your getting sick, I seriously doubt that. The virus was most likely brought aboard by some other passenger, maybe even you.
I have never had a problem with Carnival's customer service. Hard to imagine them hanging up without cause. Most of the times the calls are recorded just in case some one later says that they were treated rudely.
Relax, do more research before you cruise again, get a traveling pardner and don't blame the cruise line for your ills.
Also posted under a false name so what creditability does it deserve? If I had someone screaming at me on the phone for something so obviously inapproprate and not our fault I would have hung up too.
Just wanted to add that while on the Triumph this past week, a young passenger had to be airlifted off...during this horrible ordeal for this family, everyone on the ship rushed to one side to see what was going on. Let me tell you, this ship was VERY lopsided, but in no way near ready to tip over. They had security quickly try to re-disperse the crowd to straighten the ship back out and all was in order.