Your documents should tell you which pier the ship will be docked. I suggest you get dropped off right in front of that pier. There will be porters there to help with luggage, as soon as you enter the doorway. We left last year on the Triumph, and got to the pier by 10:45. It was a great time b/c we were almost first in line for the boarding process, and one of the firsts on the ship. People that arrived about 11:15, and after, had to wait in very long lines.