That is the only place my in laws stay when they go to New Orleans.
I've stayed there a few times (always with them) usually a suite and never had any trouble.
One time we went for a surprise 40th birthday party (all girls) and mother in law had booked multiple rooms (3) all with balconies and they messed up and one of the rooms wasn't a balcony. She accepted it and on check out day complained a little and expressed her displeasure and reminded them that she was a repeat customer and they gave her a coupon for 2 nights free!!!!! She was very pleased with that!
We love the location. The french quarter/market is in walking distance. You are right on Burbon Street. Cafe de Monde is also in walking distance....the beignets are a must!!!!!
Great selection.....Enjoy your stay!!!!
Reminder......while on the streets, especially Burbon.....keep your wallets in your front pockets!!!!!