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steve32 January 8th, 2004 07:30 AM

charged after cruise!
recently we sailed on the victory. prior to disembarking, we settled our sign and sail
account. my wife and i had no outstanding charges when we departed. when the credit
card bill came, we found an additional $28 on the bill. i called carnival and they charged us for a beach towel and a drink from the room. i informed them that the towels were left in the room and we did not consume any in room drinks. the rep said
she would inform the sail and sign people and we should get a response from them.
if i do not get a satisfactory response, what is my recourse?

mom2kanda January 8th, 2004 08:08 AM

Re: charged after cruise!
Dispute the charge with the credit card company right away. I believe you only have 60 days to do this. The credit card will put a stop on the charge until the dispute is settled.

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