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Old February 20th, 2004, 07:10 AM
Lageno
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Default No itinary from TA leave in 8 days

I have not received a itinary from my TA as of today. We are sailing on the Conquest on March 7th and are leaving for New Orleans on March1st. to spend a week in New Orleans before the cruise. We booked in November and the everything has been paid in full for some time. There are several people that are going in our group and any one I have talked to has not received their itinary. Is this normal? What is the normal as to when the itinary is sent. VERY CONCERNED
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Old February 20th, 2004, 08:00 AM
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Default Re: No itinary from TA leave in 8 days

I assume by itenerary you mean Cruise Documents. Cruise docs typically arrive by one week prior to sailing. We have always received our at least three weeks prior. Contact your TA right away and if they are not giving you the response you want contact Carnival. Make sure you have your booking number when calling Carnival.

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Old February 20th, 2004, 08:06 AM
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Default Re: No itinary from TA leave in 8 days

I would also call your TA...if there is a delay, they can always call Carnival and have the docs expedited....good luck!

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Old February 20th, 2004, 09:52 AM
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Default Re: No itinary from TA leave in 8 days

I agree, you should call your TA at once. Don't panic, your TA will take care of it.

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Old February 20th, 2004, 09:56 AM
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Default Re: No itinary from TA leave in 8 days

Yup, get in touch with your TA and find out where your docs are or when you might expect them. Not to worry because even if you do not receive them you can just pick up duplicate docs at the pier with proper identification.
Jim

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Old February 20th, 2004, 08:23 PM
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Default Re: No itinary from TA leave in 8 days

You should be getting your documents any day now....as two weeks before your cruise is finally here. There was one time when ours didn't arrive until one week before...but that isn't normally the case.
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Old February 21st, 2004, 01:58 PM
CruisinKelly
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Default Re: No itinary from TA leave in 8 days

We had a the same problem and found out our TA had been out of the office and no one bothered to send them. After we made several calls they were overnighted to us just in time. Call them!!!
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Old February 21st, 2004, 04:08 PM
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Default Re: No itinary from TA leave in 8 days

Sailing on Miracle 3/15 and got all docs on 2/6 delt directly with CCL. When we went on Conquest 10/03 we had all docs 3-4 weeks prior
24 days to go
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