Just returned from the Glory 3-6 to 3- 13 cruise.Had a wonderful time.Great food,service,staff and ports. Now to my complaint and or question.Has anyone had to go through customs to disenbark in St. Thomas? Well I never have until this cruise and it was terrible! The line started somewhere towards the back of the casino and went around the Prominade deck two or three times and finally off the gangway after about 90minutes in line! Somewhere inbetween we did show our proper docs(photo I.D. birth cert,)We are American citizens.Idont have any problem with strict security measures but was very disappointed with the way Carnival handeld this process.It was a mess.Just kind of surprised I havent read anything about this subject on these boards.
St Thomas is a US possession and if you stop at a foreign port before St Thomas then you must go thur customs. It is not Carinval's doings it is the US Customs Service that requires and handles it. Hope that answers your question. Also there have prior complaints about this depending on at what time Customs conducts the checks (In one complaint it was at 5:00AM)
It's another one of the inconveniences instituted by US Security after 9/11. I was on the Norway last March, and we had gone to St. Maarten first, so we had to go through customs/Immigration in St. Thomas the next day. It wasn't too bad, though. We just got up really early, and were one of ther first in line.
Yes, we've had to do it also and the line was from the front of the ship to the rear. We had a 9:00 shore excursion which we wouldn't have made if they didn't pull us out of the line and usher us to the front.
Does anyone know if The carnival Destiny will have to go through customs
We Get on the Ship on Sunday in San Juan and then sail overnight to St Thomas
Will there be a long customs line to get off in Port for the day ????
Re Destiny , you should not have to do customs as you are not stopping in a foriegn port.
As to the procedure in general, the US Customs service comes on board when they want to. Like all government agencies, they do things " by the book" and with little regard for customer service. Generally the cruise ships do a pretty good job of assigning times for folks to get on line that would not cause the great distress you went through. What happens is that folks realize a line is forming and "jump on". Next thing you know there is a line the length of the ship. Not really the ships' fault.
Don't blame the crew for the passenger over reaction.