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Old May 21st, 2004, 03:19 PM
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This cruise I booked with a cruise specialist travel agent (big one on net but they are 5 miles from where I live). Anyway.....I asked her to make sure she gave them my past guest # and that it was my birthday. This morning i called carnival direct because I wanted to purchase myself a gift certificate so I have extra $$ on the cruise. While on the phone with him I asked if my booking had me as a past guess...he said no my # was not listed and then I asked about my birthday where it says occassion on the web i noticed it said NONE he said nope nothing listed. What is wrong with these TA's don't they listen???? Do i talk for the hell of it? <SIGH> guess in this life you have to do things yourself otherwise nothing ever gets done.

Ok now i vented and feel better lol

RCCL SOS 12/99
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  #2 (permalink)  
Old May 21st, 2004, 06:46 PM
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You can go out to the website and add your booking to your profile. It will then link the booking to your past passenger number that is on your profile. I belive you can also add special occasions quite possibly through the BookModify function.


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Old May 22nd, 2004, 11:27 AM
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If your cruise is a long way out, that information may not yet be in Carnival's system.
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Old May 22nd, 2004, 05:20 PM
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Edited to say that I always give the birthday/anniversary information to the res. agent when I book cruises for clients, but it's not automatically added to the booking information right away. When I call in final payment, i always review that information, and that's the time it seems to actually go into the system.
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