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  #61 (permalink)  
Old March 14th, 2005, 01:11 PM
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Default Re: Glory Class Action Suit

Quote:
All of this could have been avoided if people who were not on the cruise kept their opinions and nasty remarks to themselves. How can anyone say what is or isn't a legitimate complaint, especially when they weren't there?

Answer:
While some may think this event only happened to them, rest assure this happens frequently. We have also seen other posters come on a rant about what happened, and we evenually find out what their settlement was.

And then we can all advise the new people who come on and state that this happened to them, that they think it has ONLY happened to them, they are advised of some previous resolve, and the get "pissed" at the poster, cause that's not what they want to hear.

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  #62 (permalink)  
Old March 14th, 2005, 02:23 PM
m calkins
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Default Re: Glory Class Action Suit

please e mail me information on law suite
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  #63 (permalink)  
Old March 14th, 2005, 02:28 PM
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Default Re: Glory Class Action Suit

Peter, So has this happened before, cancelled ports because of mechanical, rather than weather problems?

I guess I missed the posters who have had ports missed due to mechanical difficulties. Could someone who has had this happen to them please explain how and if they were compensated? I think that would help shed some light on the situation and what the expected compensation should be.
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  #64 (permalink)  
Old March 14th, 2005, 02:40 PM
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Default Re: Glory Class Action Suit

Sure. I'll refer you to do a search for the Holiday out of New Orleans. That is the most recent Carnival occurance.

Happened right around New Years.
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  #65 (permalink)  
Old March 14th, 2005, 02:46 PM
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Default Re: Glory Class Action Suit

Yes it does happen and has happened many times to every cruiseline. Sometimes there is considerable compensation and other times there is not. It depends on what happened, how much it interperred with the cruise, the state of the cruise industry at the time it happened, etc. We have missed ports and sometimes received nothing and sometimes recieved $25pp for the port we missed. These were all weather related for us and we just accepted that the Cruiseline was doing this in the best interest of safety and were very happy when they announced the $25pp to our account.
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  #66 (permalink)  
Old March 14th, 2005, 02:52 PM
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Default Re: Glory Class Action Suit

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  #67 (permalink)  
Old March 14th, 2005, 06:41 PM
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Default Re: Glory Class Action Suit

As easy as it may seem I don't believe that you can pick up any spare parts for your 952 foot long, 110,000 ton cruise ship at any local marina..........

I didn't know that "inadequate maintanence" was supposed to be the reason for the problem!

I believe Carnival runs their ships NON-STOP every day an average of 3 years before they go into drydock. How they can fix much of anything without some sort of disruption would amaze me and no doubt be a pretty incredible feat!

I don't think that we need to force Carnival to improve. They have done a pretty good job of it on their own.
They didn't get as big as they are by upsetting a few hundred people on a couple of cruises.
They did it by making many millions of cruisers very happy.

I don't think that any class action law suit will do anything either. I'm sure that Carnival has more layers on retainers than we can imagine. Proving that it was some sort of a conspiracy will be very hard and they have he ability to drag it on in court for a long time.

Those of you that pledged not to ever sail Carnival again I would suggest that you hurry up and book your next cruise before Carnival owns ALL of the current cruiselines.

They own most of them now anyway..........................


I hope that it all works out for those of you that feel more is needed.
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  #68 (permalink)  
Old March 14th, 2005, 06:50 PM
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Default Re: Glory Class Action Suit

As I've said from the beginning.. Carnival should accept more responsibility for the mechanical breakdown. No reason the customer should take ALL the risks. All along I've said a 15 - 25% discount on a future cruise would seem reasonable... but then Carnival doesn't listen to me!

BUT.. sometimes mechanical breakdowns are simply not forseeable.

I don't know if it's happened to you, but it has happened to me.........

Driving down the highway in a relatively new vehicle, and it simply breaks down. Do we keep a trunk full of extra parts to cover every possible situation?

Realistically no one can say they booked this trip SOLEY for the 20 -22 hrs they were going to spend on St. Thomas and St. Martin. They were also paying for the cruise experience that would fill all the other hours of a 7 night cruise.

So... seek fair compensation for the part of the cruise that you didn't receive.

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  #69 (permalink)  
Old March 14th, 2005, 06:55 PM
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Default Re: Glory Class Action Suit

What is shocking is to see all the grief that was given here to other readers and the staff over no jumping in and taking up their cause when on the Usenet in a newsgroup about cruising an individual complained that while on RCI his wife was sick and wanted to leave the ship in Key West, the first stop. They were informed that because of the PSA they would be assessed a $300 fine. The guy went ballistic and called the staff onboard some profane names. They then found themselves with both of them tossed off the ship in Key West and both charged the $300. Later the only thing RCI did was refund the $300 because the Government did not assess that charge. No refund, no apology, nothing but a swift kick in the butt. The really strange thing is that the people on the newsgroup who are usually known to be nasty people towards the Cruiselines had no sympathy for this couple and basically said you got what you deserved, tough! That of couse has never and will never happen here as it is a moderated site but it shows what some experianced cruisers feel about some things and some complaints!
Jim

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  #70 (permalink)  
Old March 14th, 2005, 07:46 PM
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Default Re: Glory Class Action Suit

In the last couple of years I can think of numerous incidents on various lines where unexpected mechanical problems caused itinerary changes.

Also some cases where it was necessary for the ships to go into dry dock for a month or more before they could correct the problems.

In all instances they attempted to fix the problems "on the fly". Flying in engineers, mechanics and parts to different ports. Sometimes the fix was possible and quick, sometimes it wasn't.

I've been stuck in airports overnight because of mechanical problems... where they attempted a fix first, then they tried to find another airplane to replace the problem airplane. When one couldn't be found, we were delayed until the next day.

They payed for a hotel room, and a breakfast voucher.. NO other compensation.

That's why I always recommend cruisers fly in to their departure ports a day early. You never know what may be delay you.

My point..... it's not just Carnival. That doesn't make it any easier for those who were affected.. but it is fact.

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  #71 (permalink)  
Old March 14th, 2005, 08:45 PM
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Default Re: Glory Class Action Suit

no no no no,,,,I AM STATING THAT CARNIVAL CONSPIRED....
They conspired to MISLED everyone on board...we are not stupid...we know things breakdown...everything breaks down.... however the issue here is CARNIVAL knew the ship was broken when we arrived in Nassau and did not address us then, ... in addition to other lies told on board, they told me when I got home that the vacation guarantee was offered on board and 500 people took advantage of it...when in fact I requested this and was denied (later in Florida Today Carnival Customer Relations manager De La Cruz stated that two dozen people took the offer) which is it...that is the problem...CARNIVAL HAS NOT BEEN HONEST AND THAT IS THE TRUTH!!! THEY HAVE SELECTIVELY COMPENSATED PASSENGERS AND HAVE LIED THE ENTIRE TIME...
What i can't understand is how anyone can defend CARNIVAL for lying because if you tell Me "well I wasn't there" I say "you're right, You weren't there so stop telling me how great and generous Carnival is"
Either I'm lying or they are...
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  #72 (permalink)  
Old March 14th, 2005, 10:02 PM
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Default Re: Glory Class Action Suit

So.. WES.. even if everything you and others have said IS true (though I personally think much is, and some is just rumors and hearsay)... What would you like the people on the CruiseMates web site do????

No one here can give you compensation.

What you need to do, to have a chance at any further compensation, is to deal with Carnival. Since you said you didn't book this with a TA, but Carnival's Vacation Planners, you're going to have to go after this yourself.

You have Jennifer De La Cruz's name, and you have Vickki Freed's name. One's the head of Carnival PR, the other the head of Guest Relations. Those seem like pretty good places to start.

But when you do, use reason. Start YELLING at them, and telling them you'll never cruise Carnival again, and you can be assured their human nature will kick in, and they'll shut you out.

Present a well reasoned letter, telling them what compensation would make you happy, and you might stand a chance!

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  #73 (permalink)  
Old March 14th, 2005, 10:10 PM
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Default Re: Glory Class Action Suit

Kuki,
thank you for all of your input. you have been helpful throughout all of this. I know things have gotten a bit "ugly" here at times, but even then, you have been helpful and open minded and I appreciate it.
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  #74 (permalink)  
Old March 14th, 2005, 10:12 PM
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Default Re: Glory Class Action Suit

Thanks LoriC
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  #75 (permalink)  
Old March 14th, 2005, 11:07 PM
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Default Re: Glory Class Action Suit

Good job Wes. Rest those hands we are with you.
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  #76 (permalink)  
Old March 14th, 2005, 11:08 PM
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Default Re: Glory Class Action Suit

You should have seen the casino staff scramble whe the lights went off.
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  #77 (permalink)  
Old March 14th, 2005, 11:14 PM
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Default Re: Glory Class Action Suit

FACT: None of this would have spun out of control on this board if we weren't lectured and ridiculed by individuals who did not have anyof these facts

WES.. another fact. This is a public message board, and everyone is entitled to an opinion, right or wrong. This "spun out of control" when people who WERE on the Glory let their emotions run amok and strike out at anyone who disagreed... whether they were trying to help or not.

We were VERY tolerant of all the posts and all the silly accusations and innuendos, but some of the folks who WERE on the Glory chose to ignore the numerous warnings to post on topic, and in accord with our guidelines.

Some of those folks continued to ignore those warnings, and are now unfortunately no longer allowed to post.

Through all the nonsense.. the information for those who want to pursue their claims with Carnival was made available.... the way to contact the attorney who is "apparently" willing to do a class-action suit, the names of two people who are fairly "high up" in the Carnival food chain.

If the name calling, and accusations weren't flying, this information would be more visible to those coming to the site looking for it. Instead, though available, it's piled in with the "mud"!

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  #78 (permalink)  
Old March 14th, 2005, 11:18 PM
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Default Re: Glory Class Action Suit

why did wes's post get deleted? he had some good points. i actually wanted to write some of them down, so i didn't forget them. there was nothing wrong written there????? what's going on now??
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  #79 (permalink)  
Old March 14th, 2005, 11:19 PM
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Default Re: Glory Class Action Suit

I did NOT delete your post. I responded to it!! So I don't know what happened!


I did delete a post by NH family... and I HOPE that yours didnt go with it.

That is one problem that occurs sometimes because sometimes messages in a thread get attached.

IF that's what happened .. I APOLOGIZE. It was NOT my intent.

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  #80 (permalink)  
Old March 14th, 2005, 11:21 PM
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Default Re: Glory Class Action Suit

Wes..

If you had written that post somewhere before posting.. I would in fact appreciate you cutting and pasting it here.

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  #81 (permalink)  
Old March 14th, 2005, 11:21 PM
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Default Re: Glory Class Action Suit

Yes Wes I saw your post. I do not think it violated any rules of decency but truthfully I don't know the specific rules here. Anyways, I will vouch for you. Why was this deleted?
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  #82 (permalink)  
Old March 14th, 2005, 11:22 PM
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Default Re: Glory Class Action Suit

what happened to "everyone has the right to an opinion right or wrong"???
this has become a joke... i try to clarify facts with my fellow cruisers and I get deleted???
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  #83 (permalink)  
Old March 14th, 2005, 11:25 PM
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Default Re: Glory Class Action Suit

NH.. I suggested long ago that you contact Jim Bragg, when he offered, to discuss our TOS. At that time you said you understood our TOS just fine.

And then continued to violate them. You are no longer welcome to post here, and soon you'll find you are unable to.

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  #84 (permalink)  
Old March 14th, 2005, 11:25 PM
Wes
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Default Re: Glory Class Action Suit

kuki,
i apologize, but whats a guy to think? if you say you did not intend to delete my post i believe you... i will repost it tomorrow... my fingers are tired...
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  #85 (permalink)  
Old March 14th, 2005, 11:27 PM
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Default Re: Glory Class Action Suit

wes, you had some good points, but lets give kuki a break. it probably got deleted by mistake. we are finally communicating on here without getting insulted and we are actually getting helpful information. we should try to keep it that way we can use all the help we can get...
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  #86 (permalink)  
Old March 14th, 2005, 11:27 PM
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Default Re: Glory Class Action Suit

Wes...

I sincerely DO apologize. There is a glitch in that part of our softwear. Posts are actually in threads.. like tree branchs.. when one gets attached to another, and it's deleted several may go by accident.
I'm not a techie, so have no idea why or how it happens, but it does.

Please do repost!

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  #87 (permalink)  
Old March 14th, 2005, 11:31 PM
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Default Re: Glory Class Action Suit

Lori and Bill..

I do appreciate your understanding! I looked back and didnt know what happened myself.

We were carrying on a reasonable dialogue, and then it got tripped up.

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  #88 (permalink)  
Old March 15th, 2005, 12:05 AM
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Default Re: Glory Class Action Suit

People were given every opportunity and warning to post "civily". When they continue to abuse the priviledge they act surprised that our tolerance has a limit, and proclaim innocence, and now all of a sudden want explanations.

That "game" is over!

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  #89 (permalink)  
Old March 15th, 2005, 12:20 AM
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Default Re: Glory Class Action Suit

Wes's post was okay until the end and he made some disparaging remarks which constitute an attack so his post was deleted and he was informed as to why and invited to post again within the TOS. As we have said, it has come to the point where people are attacking us and this is not going to be tolerated any longer. You don't come into someone house and make improper remarks to them. If the post is fine except for one or two sentences then we are simply going to delete it and not try to just edit out the improper remarks.
Jim

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  #90 (permalink)  
Old March 15th, 2005, 12:34 AM
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Default Re: Glory Class Action Suit

and here i thought we were doing pretty well--even kuki asked wes to repost--jim, it seems like you are finding fault with everything that is posted by one of us now...
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