I went to my confirmation from the TA, went to the Carnival site and put in my number, name, ship, and date. It keeps saying my name is not on that booking. I tried my husband's name and my daughter's name on her booking and get the same thing. Should I call Carnival myself tomorrow and make sure we are on the "list"? We booked through Vacations to go and our cruise is paid for.
I booked thru a TA also and when I tried with my name it said the same, so I used the travel agent name and it went thru, I had to give info who the TA was and then it let me register in, hope it works for you. now I get my reservation with no problem.