I am trying to fill out my fun pass and it says I am not a past cruiser (this will be my 8th cruise with carnival). This happened last year when I filled it out too, but right now my TA is out for the month. How do you get this corrected? Thanks
If you call Carnival, they will have your record, and they can correct it right then and there. I had to call them because I was also a past cruiser and it was telling me I wasn't. They weren't recognizing me because the last time I cruised with them, I wasn't married. Hope this helps!
I need help regarding this too. My travel agent is very hard to get in touch with. Her voice mail is always full and e-mail takes her days to answer. My cruise is on May 19th. (16 days left!) Can I take the currents magazine and show them my past guest #, and then perhaps they can change my status? Carnival website is not recognizing my number, since it was under my husband's name, even though I went and Carnival won't talk to me since I booked with an agent. Any advice?
I booked with an agent as well, but I called the number on the website, gave them my booking number, and had no problem. They didn't even question me about it. I would think that regardless of where you booked, they would want to help their passengers. After all, you're still going on one of their ships! You might want to try calling them again, it wouldn't hurt.