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Old September 24th, 2005, 01:45 PM
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Default Canceled Conquest cruise but kept $500 deposit??

We cancelled our Conquest cruise & was expecting a FULL REFUND as stated in the letter Carnival mailed out to me.... We had paid a $500 deposit & then $329.84 for the balance.... I got a direct deposit of $329.84 today?????
A "FULL REFUND" should be $829.84.... Anybody else who has cancelled because of Katrina had this problem?
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Conquest .... Nov /03 (New Orleans)
Conquest .... Dec /05 (Galveston)
Celebration.. Sept /06 (Jacksonville)
Fantasy....... Dec/07 (New Orleans)
Splendor...... Nov. 29th, 2009

Splendor...... Nov. 28th, 2010 (booked)
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Old September 24th, 2005, 02:29 PM
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Definitely sounds like a mistake was made here. Sounds like you booked with a Carnival Person Vacation Planner. I'd call for an explanation!!
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Old September 24th, 2005, 07:18 PM
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Our cruise onboard the Sensation was canceled by Carnival. As of yet, no refund . But we where told 2 - 4 weeks.

Yes I would definately call about your deposit.

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Old September 24th, 2005, 08:42 PM
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Hi Bob,

I'm not absolutely sure of this, but I think I've read on these and "other" boards that refunds for different payments (deposit, final payment) come at different times. I agree with Kuki that you should check with your PVP or your TA, but you may find your deposit refund shows up in the next few days.
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Old September 24th, 2005, 08:42 PM
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I have tried to call my Carnival rep but no response yet, I will try again on Monday..... It would have been nice to receive an email explaining the refund procedure..... If they take my $500 deposit then I will rebook the Conquest for Oct. 30th....
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Bob & Kathy
Littleton, Colorado (near Denver)

Conquest .... Nov /03 (New Orleans)
Conquest .... Dec /05 (Galveston)
Celebration.. Sept /06 (Jacksonville)
Fantasy....... Dec/07 (New Orleans)
Splendor...... Nov. 29th, 2009

Splendor...... Nov. 28th, 2010 (booked)
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Old September 25th, 2005, 09:29 AM
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Hey Bob, Nancy here from Arkansas. How did you get such a great price on the Conquest? I sure hope you do get your refund. WE are going Nov 6th. Sure Glad RITA slowed down. Still very scary and much damage.
Prayers out to all involved.
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Old September 25th, 2005, 09:31 AM
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They will refund you in the same method in which you paid. We too were booked on the Conquest and made the deposit and final payment by different methods. The refunds came at different times using the same methods in which they were paid. Neither one took longer than 2 weeks. Carnival was very prompt and professional about it. I'm sure you will get an explanation tomorrow.
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