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Old May 10th, 2006, 04:56 PM
Join Date: Apr 2006
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Default onboard credit

If you have a on board credit does it appear on your docs when you get it?Or how do you know for sure you have it?I just recieved a onboard credit of $160 because the price of my cruise went down.just want to make sure I really get it.
1st cruise june 22nd on the victory
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Old May 10th, 2006, 05:17 PM
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My TA gave me a check when I picked up my docs.
She said it was for the price change in my room.

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Old May 10th, 2006, 05:21 PM
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It should show up in your docs and when you get on board check with the Purser's Desk. I had one from my TA and somehow it didn't show up on board. I called her on my cell phone before we left the port and she said she'd mail me a check. It was at my house when I arrived home.
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Old May 11th, 2006, 01:37 PM
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If you get a shipboard credit prior to receiving your documents, it should have the credit showing. If you get a credit after receiving your docs, make sure you get a confirmation of that from your agent.

My Carnival PVP always sends me an email confirmation about any shipboard credits. I print out this confirmation and take it with me on the cruise. That way, should there be any discrepancy or misunderstanding, I have the PROOF right in my hand. (Only happened once...glad I had it.)
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