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Old April 16th, 2007, 03:11 PM
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Default Carnival Cash Refund

Has anyone ever had to submit any documentation to get a "cash" refund from Carnival. If so, I would like to know your experiences and how long it took.

I was on the 02/10/07 Fantasy cruise which was cancelled b/c a barge hit the ship. Carnival promised to reimburse each passenger up to $200 for added travel expenses. I have had a dickens of a time attempting to get my reimbursement and it has been over two months. From everything I have read on the Internet at other boards, no one has received a cash refund. This is so bizarre b/c many of these passengers are livid and are vowing not to patronize Carnival again.

This is strange because it is in such contrast to the Carnival mentality you find on the ships. I am wondering if this dragging of their feet for a simply $200 payment is their normal M.O. or is it indicative of a gloomy financial situation for the company as a whole. $200 is nothing but, generally, when a company inexplicably does not live up to its obligations, it is usually a sign of dire straits.

I hope not b/c I like cruising Carnival but it appears that Carnival is not behaving in the most honorable fashion. Therefore, I would like to know . . .

Has anyone ever had to submit paperwork in order to be refunded or reimbursed in cash from Carnival.
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Old April 16th, 2007, 03:31 PM
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The offer of reimbusement of travel expenses was made basically to cover the costs of those who had to pay the airlines for changes to their air tickets. I think it only follows naturally that Carnival would want documentation of those out of pocket expenses.
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Old April 16th, 2007, 03:52 PM
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Yes, but in my case as in all the people who I have come across in the various boards, the necessary documentaton has been sent in but Carnival seems to alternate between stalling the disburseement or claiming not to know what is going on.

I have seen this before in the business world and this is generally done (a) when the cash reserve is low and financial backers (lenders) are overseeing every accounts payable transaction to guage a company's credit worthiness or (b) just before filing bankruptcy.

Either way, it is odd.
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