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Old April 15th, 2008, 11:23 PM
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Default they refunded my fuel charge!

I have 2 cruises booked and I just got an email stating that for cruises booked prior to Nov 7, 2007 and departing after June 24, 2008 are getting their fuel adjustments refunded. I booked my second cruise in December and so it didn't apply to that booking. Dont know whats up with the dates - but glad I got one cruise fuel charge refunded.
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Old April 16th, 2008, 10:31 PM
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Do you have to contact Carnival or do they contact you? That would be great to get a refund but I have ntice that the fuel surcharge is now gone up. Well, I guess with gas going up, that was certainly going to happen. It was still fun.
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Old April 16th, 2008, 10:38 PM
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I booked our B2B on the Imagination well before they implemented the fuel surcharge. Our 1st cruise is Monday and finally today the OBC credit is showing on the edocs for the fuel charge. It's still not showing up yet for the cruise on the 26th.
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Old April 17th, 2008, 10:30 PM
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Quote:
Originally Posted by Tracyd1014
Do you have to contact Carnival or do they contact you? That would be great to get a refund but I have ntice that the fuel surcharge is now gone up. Well, I guess with gas going up, that was certainly going to happen. It was still fun.

I inquired this week, and was told they will e-mail people. I'm paid in full, so I will get a ship board credit

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Old April 19th, 2008, 11:06 PM
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They told me this week when we sign in on April 26 the fuel surcharge would be refunded on our sign and sail.
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Old April 20th, 2008, 12:10 PM
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I was emailed - and because it was for my 8 night cruise - got back 80.00 to my credit card. Cruise has not been paid for yet. My other cruise still has a fuel charge added to it. It was a nice surprise. Not sure why they picked the dates they did - ???
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Old April 20th, 2008, 03:18 PM
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Good for you!!
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Old April 22nd, 2008, 10:53 AM
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Just talked to my travel agent and she checked for me
and I do have a credit for what I was charged for fuel ..
So starting off in the green.. lol

She said if you booked with a travel agent they received a
list of people that get the refund or credit to the sign and sail
card. Depends on when your cruise is . If you booked with
carnival direct they were sending emails how it would be taken
care of. Thats the info I got ...

I leave in three days and when they made up their minds to
give us our money back it was close to when I cruise.

I had booked my cruise last June.


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Old April 22nd, 2008, 08:43 PM
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I had two cruises booked before the annoucement of the fuel surcharge and was hoping they would change it because of when I booked. They did, so neither cruise had surcharge added!

The January 2009 is booked after, so too bad, I'll suck it up.
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