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  #1 (permalink)  
Old September 6th, 2008, 09:25 PM
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Default Use the safe!!!

We just returned from the Conquest.
Wonderful cruise and great adventure.
The only problem, one teenager traveling with us did not put her ring into the safe. She left it in her purse on the Bed. It disappeared. I explained to her that "We are given a safe to put our valuables in", USE It.

Totally our fault.
We are booked again in March. The Conquest is the most wonderful ship.
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Old September 6th, 2008, 09:32 PM
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Yep, always use the safe, thats why they provide them. Sorry you had something taken, tough lesson.
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Old September 6th, 2008, 10:42 PM
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Hope you reported it. Chances are it was the room steward or his assistant. If you think that was the case then the hotel manager or whatever his title is should have been alerted. I would have point blank grilled the cabin steward just to see what kind of reaction you got. And again if you think he was responsible then you could have adjusted his gratuities. I dont stand for that kind of crap but thats just me..
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Old September 7th, 2008, 12:42 AM
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Did you alert ship's security? They should have a device to "read" the door openings for your state room. It would show who and exactly when your room was entered.
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Old September 7th, 2008, 06:42 AM
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While cruising in June, my wife left a ring laying around and it turned up missing. We did find it, but in the meantime the ship's staff went into high gear taking a report, questioning folks, etc. Although we ended up making apologies for the false alarm, I thought Carnival did all the right things in a timely manner and thank them for their assistance.
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Old September 7th, 2008, 11:35 AM
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Quote:
Originally Posted by briguy
Hope you reported it. Chances are it was the room steward or his assistant. If you think that was the case then the hotel manager or whatever his title is should have been alerted. I would have point blank grilled the cabin steward just to see what kind of reaction you got. And again if you think he was responsible then you could have adjusted his gratuities. I dont stand for that kind of crap but thats just me..
First of all, until a report is made, no one should point a finger.
An investigation should be allowed.
The ring was off the finger of the owner? not your typical situation.
When was the ring placed in the purse and where has the purse been?
Most people don't carry a purse onboard ship in general.
Second, was there any insurance on the ring or could the ring be claimed on a home owners policy?
Was the ring a wedding ring or engagement ring?

The cabin steward and assistent will be the primary suspects, the security will search there cabins first and question them after obtaining facts from the teen age cruiser.
Security will verify whom else had access to the cabin and more important, they will establish whom had been in the cabin from the start of the cruise until the time of loss including other employees.
The cruise line will also interview other persons whom have been in contact with the teen, they will confirm the the presents of the ring and when the ring was last seen.

You don't know where the purse has been and how many days the ring has been in the purse or when the ring was first noticed missing.
Was there cash, jewlery, camera's or other valubles in the cabin at the time the ring was reported lost?

Hypithetical situation:
Was the teen in the disco? was the ring a gift from a boy friend, did the teen leave the purse unattended in the dico, was the teen drinking until morning hours? was the teen dancing with out her purse?
Do you see where I am going.

The commet about adjusting the gratuities indicates you have a rash temper and are quick to accuse others with out knowing any facts.

All the cruise lines have a strict policy on employees, no employee is allowed in a stateroom unless there duties call for a specific reason.
A maintenance/engineering service order will show record of another employee being at the stateroom in question.
Employees entering unattended staterooms will state on the service report all the details.
Depending on the ship, an electronic record will identify entry times and access keys used on the stateroom door.
Only certin staff members have access keys to staterooms
This is one of a number of reason this policy has been enforced by the cruise lines.
Another reason, the cruise lines do not allow employees to engage in romance with the registered guest, which has plaged the industry for years.

Let the cruise mates read this thread and they can pass judgment on you.
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Old September 7th, 2008, 02:33 PM
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Wow, dannyboy, that was harsh. The poster said that they took full responsibility. SHeesh.
FYI, women do take purses on cruises. Some of us even have more than one ring and may change them or take them off for a variety of reasons. I once thought I had lost a diamond ring on a cruise. Had enough sense to look around thoroughly and found it. Back to opening that safe as often as needed.
I did have a real "theft" once on a cruise. Had a cheapy watch that had some small rhinestones around the face...about six of them. Got home from the cruise and all of them had been pried out. Now, I had not bothered to put his watch in the safe, as it was just a junker that I put on so I wouldn't miss dinner or something. That cabin steward or whoever probably thought they were prying out diamonds or something. Finding out that all they had were cheap rhinestones was probably punishment enough!

Marty
And, no, I did not report it, since I didn't realize it until a week or so after we got home and those "stones" were small enough to hide anywhere. But, I seriously doubt that they all just fell out all at once.
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Old September 7th, 2008, 02:35 PM
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I find it hard to immediatly point the finger at the steward.
I have always left jewelry out on the vanity table....and not the cheap
stuff either.
now....that just makes me careless... I agree. But I have never
had any of it touched or stolen. They don't even MOVE it to clean.

Once I couldn't find my earrings --- and then my friend came back to the cabin wearing them!

Now this doesn't mean that it wasn't stolen, and it's a hard lesson.
And I will start locking up my jewelry in the safe too.

tough break for sure.
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Old September 7th, 2008, 03:10 PM
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Dannyboy may have come across on the harsh side to some but he has some valid points.
I always hate to see people automatically accuse or point the finger at the cabin steward. They know that if anything is missing they are going to be the the first ones looked at--- I would guess that with all the ships afloat and all the cabin stewards out there, there has been some who did steal something. But, to automatically make a statement that they were probably were the one or ones, is a little premature.
Also, I have to agree as to whether whether it's a theft or a " mysterious "
disappearance. Possibly the ring could have been lost, stolen out of the purse elsewhere, misplaced, etc. and not noticed until a certain time.

And, credit has to be given to the O.P. --they didn't accuse or start pointing fingers at anyone. Admitted a mistake re/ not using the safe and plans to sail on ---- good for you.
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Old September 8th, 2008, 04:20 PM
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I think Dannyboy's statements were directed more towards Briguy who was the one who seemed quicker to condemn the room steward.

Kudos to the OP who didn't aggressively point fingers but rather chose to remind us all that we are responsible for our valuables and that safes are there for us to use. Rings hanging out loose in purses could be easily lost when the purse fell to the floor or it could even have fallen out when rooting for that favorite tube of lipstick.

In my honest opinion Carnival has been awesome and trustworthy. I have often left things that I never should have left out on top of the counters etc and nothing has ever turned up "really" missing from our cabin. I say really because one of my good earrings did get sucked up by a vacuum and I assume it was not the first time since when I asked if the room steward may have seen it he said no but after helping me look in the cabin we went to the vacuum cleaner which he emptied out on a sheet and went through by hand, there sparkling amongst all the unmentionables was my missing earring. Not stolen but sucked up by a vaccuum cleaner when its owner failed to take the appropriate care of it.

It's so important to report missing items but at the same time keep the finger pointing to a minimum, an accusation of theft unnessarily hurts the feelings of the innocent.
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Old September 8th, 2008, 04:55 PM
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I'm sure we've all been walking down the hall when cabins are being cleaned.. They leave the door open and come in and out, very easy for anyone to walk in and remove something, so you never know?
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Old September 9th, 2008, 08:44 PM
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Quote:
Originally Posted by Donna
I'm sure we've all been walking down the hall when cabins are being cleaned.. They leave the door open and come in and out, very easy for anyone to walk in and remove something, so you never know?
You are right. Especially if they are in the bathroom not paying attention. Also if it was in the beginning of the cruise and they didn't know who was staying in the room, someone could of walked into the room and the steward might of thought it was the person's room. Anything could happen. I have never got anyting stolen by the steward's I trust them.
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Old September 9th, 2008, 09:51 PM
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Wow, thanks for all the responses. We did take full responsibility. Yes, we let the Front Desk know. My daughter and her friend did ask the steward and he said " he didn't see a ring". That's as far as we took it. She took full responsibilty. I am just reminding people to use the safe.
We have been on 5 cruises and we have booked again on the Conquest.
I didn't accuse anyone and I hope that my posts did not come across that way.

Please just be careful and diligent in safeguarding your valuables.
Bon Voyage!!!!
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Old September 11th, 2008, 02:28 PM
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We always use our safe and if it is one that you have to swipe with a card, we use a card like a grocery reward card or something that we don't worry about damaging the magnetic strip. This last cruise, we didn't have one like that so we took out a department store card and used it. I wanted to have it available to both of us at all times, so I wrapped in in kleenex and put it into the button down pocket of a pair of shorts hanging in the closet and placed the shorts with the pocket against the back of the closet.

I lost a camera onboard a ship once. I went to the ladies room and went to the stall furthest from the door, a habit I have because it is usually used less often and is cleaner. I hung the camera on the hook inside the door and forgot it. I realized what I had done less than 3 minutes later. No one else was in the restroom, but a ship employee went in as I was leaving. In 3 mintues the camera was gone. I reported it to the pursor's office and filed a claim and checked back several times. Never found the camera.

In October a friend lost her camera. Debarkation day we were all in the photo area. She checked out at the counter and laid her camera down. The next person checked out and then we did. I saw the camera laying there and did not realize it was my friend's camera. I told the clerk that someone had left the camera and even got his name. He said it would go to lost and found. One hour off the ship my friend called me about this. It was her first cruise so she didn't know what to do. She called the terminal and Carnival and gave them the date, location and even the crew member's name. She never got it back.

Last week, my granddaughter left her CD player in the cabin. We all returned home and she nor her parents had even missed it. Yesterday a package arrived at their house from Carnival with the CD player in it.

All of these items were lost due to carelessness, but only one was returned due to honesty. Who knows?
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Old September 11th, 2008, 09:40 PM
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In the personal photo section is a post called FYI. I have apic of the safe and the instructions for using it.

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Old September 12th, 2008, 04:21 PM
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Quote:
Originally Posted by Phil&Liz
In the personal photo section is a post called FYI. I have apic of the safe and the instructions for using it.

Phil & Liz
Some of the ships have a safe that requires you to set up a pinpad number to lock/unlock the safe and others have a magnetic slide mechanism in which you must use a credit card to lock/unlock. Neither is difficult to use and the instructions are on the safe. On the credit card style I would recommend using a card that you are not worried about demagnetizing, like your sail and sign or major credit card.
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Old September 12th, 2008, 04:38 PM
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Quote:
Originally Posted by Nothin but blue skies
On the credit card style I would recommend using a card that you are not worried about demagnetizing, like your sail and sign or major credit card.
You're not worried about wiping your S & S card or a credit card ? True all you have to do is go to the Pursers desk and get a new S & S but suppose you need the credit card for an emergency? Is it now unable to be swiped? Many places don't take the time to manually enter the numbers to run a charge.

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Old September 13th, 2008, 03:16 AM
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Bring a credit card that you rarely use and keep that for opening the safe. Bob
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Old September 13th, 2008, 09:29 AM
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Quote:
Originally Posted by Phil&Liz
Quote:
Originally Posted by Nothin but blue skies
On the credit card style I would recommend using a card that you are not worried about demagnetizing, like your sail and sign or major credit card.
You're not worried about wiping your S & S card or a credit card ? True all you have to do is go to the Pursers desk and get a new S & S but suppose you need the credit card for an emergency? Is it now unable to be swiped? Many places don't take the time to manually enter the numbers to run a charge.

Phil & Liz
I have used a Costco card and my Frequent Flyer card to open the safe. You can actually use just about any card, even a library card.

Phil:

I think Nothing but Blue Skies meant not to use a major credit card or Sign and Sail card, just worded it backwards.

Take care,
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Old September 13th, 2008, 06:35 PM
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Danny Boy -

Your comments are very appropriate, but the manner in which you posted (red, large type) make it appear that you are shouting. May I suggest a more normal type size and a cooler color to avoid this misinterpretation.

As for what card to use - it has been suggested by many on this board that the perfect card to use is an old, no value gift card. We have also taken old, out of date gas cards to use. Either works fine - in fact, anything with an electronic strip seems to work.

To me the gift card idea is perfect - generally, these cards do not have a name on it, so if it is lost, no harm, no foul. Just call the Purser's Desk and they will send up Security to reopen the safe (we found our safe locked one time when we got on board - go figure)
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Old September 15th, 2008, 10:56 AM
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Quote:
Originally Posted by Mike M
Quote:
Originally Posted by Phil&Liz
Quote:
Originally Posted by Nothin but blue skies
On the credit card style I would recommend using a card that you are not worried about demagnetizing, like your sail and sign or major credit card.
You're not worried about wiping your S & S card or a credit card ? True all you have to do is go to the Pursers desk and get a new S & S but suppose you need the credit card for an emergency? Is it now unable to be swiped? Many places don't take the time to manually enter the numbers to run a charge.

Phil & Liz
I have used a Costco card and my Frequent Flyer card to open the safe. You can actually use just about any card, even a library card.

Phil:

I think Nothing but Blue Skies meant not to use a major credit card or Sign and Sail card, just worded it backwards.

Take care,
Mike
Thanks, Mike. That is exactly what I meant. Don't use a major credit card or your sail and sign. That's why I said to use a rewards card such as you would use to get discounts at your grocery star. I have even used my library card. I do like the idea of using an old gift card, though. In fact if you ask at the check out at Wal-mart to just take a blank Wal-mart gift card, they don't even charge you for it.
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Old September 16th, 2008, 09:36 AM
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I take 2 copies of a rewards card from one of our local casinos. Nothing is on them but points that can only be redeemed with a pin number, and I don’t have enough points to worry if someone did redeem them. The cards are identical so my wife and I can both open the safe. Lost casino cards are easily replaced.
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