I have the e-mail addresses for both the Director of Guest Relations and her Admin. Asst.
I have had to e-mail them on two occasions since I returned from our cruise at Christmas.
One response was via e-mail and took a day and the other was via e-mail and mail and the response was about a day for e-mail and 3 days via mail. Kudos to the Admin. Asst. -- she was the one that responded to both.
I'm not sure if we're supposed to post names or e-mails on this message board, but if I can (with permission from one of the moderators), I will post.
If you P.M. me I will give you the e-mail addresses with no hesitation.
-------------------------------- Sailing on Carnival Magic, 8 Day Cruise, 12-18-11
If it is Carnival and it floats....we have sailed it!
Hubby ... DIAMOND (every ship except the Carnivale)
Me ... DIAMOND (every ship starting with the Tropicale)
20 year old son ... DIAMOND (every ship starting with the Tropicale...he is the only DOUBLE Milestone under the age of 21)
24 year old son ... DIAMOND
__________________ 45 Cruises & Counting! Favorites: Paul Gauguin to Tahiti: Uniworld River Cruises in Europe; any of the Celebrity Solstice-class ships; Holland America for 12-nights in the Baltics & Russia; RCCL for 14-night Greek Isles, Turkey, & Croatia; Holland America for 14-day Alaska cruisetour; 10-night Canada/New England cruise; 21 days in Hawaii including a 7-night NCL cruise; Oceania for 25 days in Asia; & 3 months touring Europe by train. And many days spent in all-inclusive resorts!