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Old October 29th, 2009, 11:06 PM
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Default Has anyone switched people in a cabin at the port?

Has anyone ever had a reservation of two people and at last minute one of the two could not go and you brought someone else to the port on sail day? Did emabarkation staff allow it..was it difficult to do...was there fees paid there? Thanks in advance for any input!
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Old October 30th, 2009, 04:21 AM
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That is a good question.

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Old October 30th, 2009, 08:44 AM
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I seriously doubt that you'll be able to do that anymore, because of 'Homeland Security" requirements. That's why the "Fun Pass" must be filled out in advance, so that the Feds can do a brief check on the folks boarding the ship. Call Carnival, and ask them if it's possible, but if it were me, I certainly wouldn't take a chance on it.

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Before 9/11 we used to take our bags to the port, and if there were empty cabins, we could sail in those at VERY reduced rates. No More!!!!!
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Old October 30th, 2009, 08:45 AM
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It seems like you should be able to do that, but you can't. Especially since TSA has to clear all names prior to sailing. Up to a week before you sail you should be able to switch passengers but it may cost you a lot of money, a cancellation fee on the first passenger and buying a new ticket at current prices on the new passenger.

This could also be done to prevent resellers from buying a block of rooms at a discount price and then underselling the line when prices go up.

Yet another reason to get travel insurance.
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Old October 30th, 2009, 09:36 AM
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So long as the name of one person in the cabin stays the same, you can change the name on the second person up to 24 hours prior to sailing. If you can book a cabin 24 hours out, why couldn't you do a name change?

They used to charge a $50 name change fee, but now that they have e-docs, I'm not sure they would anymore.

Hope this helps.
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Old October 30th, 2009, 09:40 AM
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I concur with Skymaster..due to Homeland Security regulations the cruiselines must present their manifest 72 hours before sailing for screening
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Old October 30th, 2009, 11:06 AM
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After final payments are made, they MAY on occassion allow a name change WELL in advance of sailing. Some cruise lines are stricter with that ability to change as the sailing gets closer, and charge full penalty to change.

Changing even a few days in advance would be totally UNLIKELY to be allowed, without hefty fees involved..... like full fare for both the cancelling pax, and the new one trying to board.

And, of course, the HS regulations for the cruise line supplying the manifest in advance would most certainly result in the second person being turned away at the pier.
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Old October 30th, 2009, 11:15 AM
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I understand what everyone has said, however, that does not change the fact that I have booked a cabin 23 hours prior to sailing. I have also added a 3rd passenger to a cabin (the cabin was set up for it) 48 hour prior to sailing.

I have always been told that as long as one passenger name in the cabin stays the same, it is not considered a cancellation.

As far as HMS needing the info 72 hours in advance, that is incorrect. They need a completed manifest 90 minutes prior to sailing, that is why everyone must be registered by 2:30 for a 4:00 sailing.

Many people do not fill out their funpass, so Carnival does not have their info until they register at the pier.

I stand by my original assessment.
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Old October 30th, 2009, 12:46 PM
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that makes sense..the cruiselines probably have set the "false deadline" of 72 hours so they can have plenty of time to prepare the manifest to present to Homeland Security 90 minutes before, because 99.8% of all guest will have been cleared prior to..also they can always nail you on the return (like US Customs does)...
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Old October 30th, 2009, 12:57 PM
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The 72 hour deadline is not correct. It was that way for a short time after 9/11 but it has changed. I also believed that it was 72 hours for quite awhile because I listened to someone I thought was a "credible" source.

Over a year ago I verified the time frame with Royal Caribbean and Carnival.

The current requirements for "last minute booking" are:

Carnival: Day of sailing
RCI: 24 hours before sailing

The passenger manifest must be submitted to Homeland Security 90 minutes before sailing.

However: This doesn't help the OP. The cruise lines don't like name changes. If you show up early enough and try to change the names, at the pier, you will either be denied the change or charged current fare for "both" parties. The short answer is "no".

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Old October 31st, 2009, 09:13 AM
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I would NEVER recommend going down to the pier and requesting a name change. However, I'll bet if they called the morning of sailing they could probably do it, especially if it is Carnival. There may be a name change fee (probably), but I do not think they cruise fare for the passenger would change.

This is just my opinion, after dealing with similar situations over the past 8 years.
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Old October 31st, 2009, 07:26 PM
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We had a situation that involved a name change 1 day before sailing. One member of our party was killed in a accident a couple of days before sailing. Carnival allowed a change the night before sailing and waived the fee. I know this is not the norm but bottom line is you won't know unless you ask. I have seen a lot of people knock Carnival's customer service but for me they have been great. Don't be afraid to ask the question. The worst they can tell you is no. I've been married a long time so I have heard the word no a lot.
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Old November 1st, 2009, 03:01 AM
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AF95...it might help if you preface any question that has a yes/no response by saying "before we go on our next cruise, can we_______"
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Old November 2nd, 2009, 08:47 PM
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Quote:
Originally Posted by venice
AF95...it might help if you preface any question that has a yes/no response by saying "before we go on our next cruise, can we_______"
Thats not a bad idea. I wish I had thought of that earlier.
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