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  #31 (permalink)  
Old January 31st, 2011, 09:28 AM
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Krunch;

Yes they are in the U.S. and are becoming more common. They are most common at drive thu's, coffee shops and other places that require fast processing.

The public are the ones that are slow to come around to them and still use their regular card.

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  #32 (permalink)  
Old January 31st, 2011, 10:28 AM
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! I hear ya Mike. It's just going to take time to implement. Here in Canada, CC companies are not just sending out the chip cards until your current one expires. If anyone wants one right away call your CC company and tell them you lost it, or the stripe doesn't work anymoire and they will likley send you a new "Chip" card, if your CC company has implemented by now.

It will take some time as well to get the machines updated to accept the chip cards, we are still seeing that at some places in Canada.

WRT drive-thrus, fast food, coffee shops, etc. Here the general rule of thumb is if the purchases is less than $20, the business can just swipe your card without a signature or pin number as to them, the likleyhood of fraud is low and I guess they are willing to accept the responsibility if the charge is disputed. That's the explanation my gf said anyway and she works at the Bank of Montreal here in Canada.

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  #33 (permalink)  
Old January 31st, 2011, 12:35 PM
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Mike, It is I who should apologize. I over-reacted to your post and again, do apologize for same. I should have never even raised the issue. Credit card fraud is growing in leaps and bounds and the banks are becoming better in their technology to thwart it, but at the same time the crooks are becoming more sophisticated in getting the info. so around and around we go. I even saw on t.v. a few weeks ago that now there is technology wherein the crooks can actually use an electronic devise to swipe you credit card even though it's in your wallet in your pocket. The answer to that is to wrap it in foil--what's next--will we have to have lead lined wallets??
I agree with you totally that any number of places can be suspect but as my T.A. called in the info to Carnival ( instead of using their secure site on the computer ) along with several more at the same time and as one of the others in the group had their number stolen too, it did raise a flag with Carnival. I would never make an out right accusation unless I had 100 % proof. I had a similar incident happen a few years ago. The person obtained my number in another state, made a charge that went through for $ 59.95, then tried 19 more times to use the card. After the first charge, the Bank stopped the other charges. By not lying down and accepting it, I was able to get through to the store where the item was purchased, obtained info. that it was an on-line purchase, the e-mail from which the order was placed, the name of the person who made the charge, the date the item was shipped, that it was shipped Fed Ex and the exact address to where it was delivered.I had the whole ball of wax, so to speak, to give to the police in that city.
As many credit cards as there are out there, there's going to be some of us get hit and I was just one of the unlucky ones this time.
Hope you had a wonderful stay in Cabo and hope your weather back home is better than here in central KY!
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  #34 (permalink)  
Old November 23rd, 2011, 03:48 AM
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Has anyone had any problems with credit card fraud after booking a cruise with Carnival? ( or any other cruise line for that matter ) I just last week booked a cruise for the Dream this coming fall and made the deposit on my Visa.
I jealously guard the use of my card and don't order anything over the inter-net, don't use it ashore when I'm on a cruise, etc.
It seems odd that the cruise was booked on Carnival and deposit made by the T.A. on Jan. 18th, then on Jan 23rd a couple already had my credit card number with a new card made and had been trying to use it in Del Ray Beach, Fla, approx 50-60 miles north of Miami. I'm not accusing Carnival but it seems odd that I live in Ky., haven't bought anything over the computer , booked a cruise out of Miami and 3 days later my card is in the hands of crooks trying to use it close to Miami where Carnival is headquartered.
I commend the credit card co. for being on their toes to head off the attempted charges and calling me. The card was immediately canceled. I called one of the stores where an attempt was made, got some info., called the police in Del Ray Beach, etc.
I've been on the phone with Carnival and have spoken to 6-7 different people who keep transferring me here,there, back to here, etc. Finally spoke with a lady who advised they would have to have info. from the credit card co., the places where the attempts were made and info from the police in Del Ray Beach before they would research who had handled my transaction. The accounting dept at Carnival are the only ones who have access to my entire credit card number .The bookings were made on a certain day from a certain T.A. so it should be a fairly simple process to ferret out exactly who handled my deposit transaction--that doesn't mean Carnival is guilty, but if they have a crook in their midst, they, as well as the public , need to know.
Just wondering if anyone else has had any similar problem.
a week ago with my husband we take a cruise with carnival splendor, we paied 1500 for 2. everything was ok, but when we come back to home the next day i saw that carnival splendor charged for my bank account 2996$ and 1900$ was in pending. but we spent for 7 days 3450$ and all was paid. because of overcharged my account balanse go to overdraft and i lost big contract for my business. Has anyone had such a problem, pls tell .....
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  #35 (permalink)  
Old November 23rd, 2011, 08:33 AM
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A & A,
First thing I would do, is call your credit card company and start a dispute, sounds like double charging??
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Old November 23rd, 2011, 11:08 AM
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Sounds like A & A used a "debit card"...... not a wise decision when travelling and not much recourse when fraud comes into play. Not to mention that folks have had their accounts drained via fraud only to find out this has occured when they return home or try to us the card on their next purchase and it is declined !
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Old November 23rd, 2011, 11:18 AM
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Credit card numbers were stolen within Carnival during this time frame.
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Old November 23rd, 2011, 05:06 PM
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Sorry to hear this happened. Also points to the importance of maintaining personal and business finances separately when you run a small business.
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  #39 (permalink)  
Old November 23rd, 2011, 06:28 PM
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Quote:
Originally Posted by Snoozeman View Post
Credit card numbers were stolen within Carnival during this time frame.
And more recently as well.
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  #40 (permalink)  
Old November 24th, 2011, 11:52 AM
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Had my card number stolen over the internet after making an online purchase. Was traced back to an employee at small online retailer that I made the purchase from..
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Old November 24th, 2011, 12:19 PM
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We always use a Credit Card where possible then it's not YOUR personal money they take.
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  #42 (permalink)  
Old April 6th, 2012, 11:40 AM
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I recently used my American Express card to pay for our Carnival Cruise and - sure enough - one week later the fraudulent charges began. Makes me wonder what will happen during and after the cruise since I think you are required to give them a credit card for the Sign and Sail (Sign and Steal) account.
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Old April 6th, 2012, 01:08 PM
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Quote:
Originally Posted by krunch View Post
Can I ask a question to people here from the US?

Here in Canada we now have "Chip" cards. They are in all credit cards and debit cards up here. However, on our recent cruise in January, I don't think a single person used my "Chip" and always used the stipe. Are "Chip" cards even available in the US? It kinda looks like the chip you would see on a Disk Network or DirecTV card.

It's one more bit of security against fraud as if the chip is used on the card, the signature is replaced with a "Pin" number.

Krunch
Haven't heard of it but it sounds good. Of course some smart crook will figure out a way to get around it. I always thought if we signed with our finger print that would be fool proof- but I am sure electronically someone would be smart enough to alter a fingerprint.

It is too bad some of these smart crooks could not use their brains to solve the world's problems instead of making more.
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  #44 (permalink)  
Old April 10th, 2012, 09:43 AM
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Same thing happened to my parents, who went on a cruise with carnival Jan 28, 2012. They used their credit card thru carnival, someone stole thier information and they had bogus charges. Then low and behold it happened to me just today. I set up my sign & sail account with carnival, planning on cruising Sunday 4/15/2012 and got a call from Discover today someone has stolen my information and tried to purchase 2 - $1600 computers from Dell.
Carnival needs to ensure their website is secure or that their staff is reliable and not stealing customer information. I called carnival to report it and they told me to let the local authorities handle it.
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Old April 10th, 2012, 07:58 PM
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Sounding to me that someone at Carnival should be checking into this....just way too many times this is happening...
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  #46 (permalink)  
Old April 10th, 2012, 10:17 PM
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Oh heck--you don't say- someone stealing credit card info and forging cards? No way! What a surprise!!
Well Donna, seems I mentioned this back in Jan. of 2011 and was pretty much chastised for bringing it up-- so better to just keep quite and let the crooks have the run of the place-- Maybe the best way to pay is with a postal money order--then it's a Federal case if someone tampers with that!
When it happened to me in Jan. of 2011, the policeman I spoke with advised me South Fla. was a hot bed of this sort of crime due to all the tourists and due to the large number of cruise ships operating from there. Maybe he didn't know what he was talking about though!
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  #47 (permalink)  
Old April 11th, 2012, 02:31 PM
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I large call centers , there is bound to be a number of dishonest people.
Most TA enter the number directly into the reservations system without talking to another person.
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Old April 19th, 2012, 06:59 PM
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Ok since I investigate things like this for a living let me tell you to take a deep breath and what i say might surprise you. first of all Carnival may not be responsible at all. When you book a transaction anywhere that data is submitted to a company that Carnival uses or lets say company x uses. The machines are normally purchased and carnival is charged a transaction fee from this company for the usage. I have worked cases where those companies have been hacked into and the information is sold rather quickly. There is also things called skimmers. You go into a restaraunt and hand a waitress your credit card and she has something that appears to be a pen that she swipes over your card and your info is hacked. The scariest one of them all is one I worked a year ago. Has anyone ever thought about the credit reporting agencies we all depend on? Well you guessed it, I worked a case in my state and had to travel to Atlanta where my suspect was located. While we were there we found a unbelievable amount of evidence and turns out her friend worked at the credit reporting agency and she had been stealing thousands of identifications. They know everything credit history, credit card numbers, and your credit line. Thats the scariest of all. I try to use cash for everything but even that is not safe when it comes to those agencies.
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Old April 19th, 2012, 07:45 PM
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you can pay cash for your sail and sign card. credit card not needed
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