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Old November 1st, 2011, 02:15 PM
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Default Carnival increases gratuity amounts

Looks like it's been a while since the gratuities were raised...from yesterday.


Today we will be announcing an increase to our gratuity amounts as of December 1st. The amount is raised from $10 per person per day to $11.50 per person per day which is the first increase in gratuity amounts since 2001.Guests that have pre paid gratuities will not be affected by this increase.
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Old November 1st, 2011, 02:38 PM
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Thanx for the update. I figured this was only a matter of time. Oh well, I'll worry about it on my next cruise as it's after December 1st

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Old November 1st, 2011, 03:04 PM
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I would not call it a gratutity charge, but a sevice charge. Since when are tips manditory and the precise amount dictated by the business.
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Old November 1st, 2011, 03:23 PM
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Considering how much less Carnival's gratuities were compared to other lines, I am neither shocked or overly upset by this announcement. I only wonder if other lines that are considered more premium like Celebrity and Holland America will, in turn, raise their gratuities in order to be that much higher than the so called "value" line since the assumption is that they provide better service.
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Old November 1st, 2011, 04:02 PM
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Originally Posted by conway scott View Post
I would not call it a gratutity charge, but a sevice charge. Since when are tips manditory and the precise amount dictated by the business.
Gratuity or service charge what does it matter? And these charges are NOT mandatory, just what the cruise line uses as a guide. If for whatever reason, you do not wish to pay the charges you can have them removed from your bill. JMHO :-)
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Old November 1st, 2011, 04:34 PM
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This was announced quite a while ago and is something I have no problem with. It has been at the $10/pp/pd amount for as long as I can remember. It's time they got a raise and be close to other lines.

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Old November 1st, 2011, 04:59 PM
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$1.50 per person per day extra is not even enough to buy a beer

It takes them to $11.50 a day not going to lose any sleep over it
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Old November 1st, 2011, 05:06 PM
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No big deal. It's been about ten years so it's time.
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Old November 1st, 2011, 06:32 PM
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I know tips are one of those costs in cruising but I wish I didn't have to see it, I just think $23 a day is a hell of a lot of money to donate to people just for doing their job. Include it in the price somehow & leave tips as an actual thank you to staff.
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Old November 1st, 2011, 06:54 PM
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I agree with JTD -include it in the fare. I suggested as much to a manager on my recent Celebrity cruise who was astounded and advised me that the suggestion would be unacceptable to most guests.

Annie

PS I agree with Spartan that $1.50 pppd increase is negligible after 10 years.
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Old November 1st, 2011, 08:33 PM
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They should just include the tips when making final payment...Since I got open dinning on my last cruise, they charge you up front..I then got vouchers to pass out stating that I have already paid the tips...It was nice, not having to worry about that extra money. BTW, I was on Royal Caribbean and didn't have a choice for dinning, traditional was already full.
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Old November 1st, 2011, 08:54 PM
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I think tips are a thing of the past, an archaic custom from a time when the "well -to-do" handed tokens to the servants.."there you are my good man". Everyone in this day & age should get a proper wage & conditions & if they have to charge us more to do so then that can only be right.
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Old November 1st, 2011, 09:29 PM
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Btw, if you have already pre paid your gratuities on future sailings it is at the previous rate.
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Old November 1st, 2011, 10:38 PM
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After 11 years working as a server I am already a good tipper. I thinks it's no big deal. Besides they do good work!
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Old November 2nd, 2011, 01:46 AM
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Default Carnival Increases Gratuity Amounts

Quote:
Originally Posted by Deni View Post
After 11 years working as a server I am already a good tipper. I thinks it's no big deal. Besides they do good work!
I agree with the writer. The staff does excellent work and I feel the increase is justified. Where else can you get twice a day room service, clean towels all during the day? In any good restaurant you would pay that amount and more in gratuities for one meal. I hope cruisers will not remove the increase from the workers once onboard.
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Old November 2nd, 2011, 02:27 PM
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I called CCL twice in the past 15 minutes, because I was told that Suite passengers were going to $14 p/p in Grat, and wanted to confirm.

If your cruise was booked before yesterday, the tips will stay at 10.00 p/p/d, and only new bookings are effected. And it looks like Suite passengers will only pay 11.50 just like everyone else.

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Old November 6th, 2011, 08:53 PM
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We prepaid for our 9/12 cruise, but to be honest we will always pay more in tips to those who deserve it...we also woudl prefer the workers get a better salery and then the tips would be added for thier good service by the cruisers if they felt like they got great service...
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Old November 7th, 2011, 09:50 AM
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I just wish they would add the tips into the price and then that would be it, unless you wanted to tip something extra....
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Old November 7th, 2011, 10:18 AM
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Quote:
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I just wish they would add the tips into the price and then that would be it, unless you wanted to tip something extra....
Quite right I think.
I don't understand this business where people say "I tip because they work hard & do a good job" I don't know what they get paid for doing this job but it is after all their job, they are not doing you a favour, if they don't do it right I presume they get the sack like anyone else. I know I said this before but the room guy/gal cleans the room (never/seldom see them) the dining team serve your food..that's it, what do they do for other people that is so wonderful they feel they need to hand out more tips??
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Old November 7th, 2011, 11:04 AM
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Quote:
Originally Posted by Donna View Post
I just wish they would add the tips into the price and then that would be it, unless you wanted to tip something extra....
If you prepay your tips (which you can arrange with your TA) then your tips ARE included in your fare when you make final payment. Simple really for those who prefer they be included.
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Old November 7th, 2011, 12:12 PM
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Sounds like some of you have never worked in the "service industry" before. Most of these people work for min. wage and the bulk of the pay comes from tips. Just like commission base jobs, " pay for performance"

These people work hard and LONG hours and seldom get a day off, sometimes they are lucky enough to be able to get off the ship for a few hours while in port. It is a hard job. I asked the CD on our last cruise this past month, why is it I never see Americans working on this ships, "is it too hard or are they just to lazy". He looked at me but didn't reply to my question other than saying, that most of the cruise ships that sail to Hawaii are Americans but they also have the largest turn over in the industry. hmmmmm. Let's face it, we are in most cases not going to work those kind of hours, we are spoiled!

In most cases, we tip more on the last day to the people that we thought went beyond the norm to provide good service. I feel if someone can't afford to pay $10.00/$11.50 per day, then they really can't afford the cruise. They don't blink a eye to spend on drinking/gambling or those excusions. JMO.
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Old November 7th, 2011, 05:48 PM
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Barry,
You are so right. We have many occupations where workers get paid minimum wage and rely on tips. We don't hesitate to tip when eating out at a restaurant or having your hair done, this is pretty much the same..

I had to pre-tip when paying for my cruise and I really liked having that taken care of before hand, may-be some day that will be the norm for all the major cruiselines?
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Old February 9th, 2012, 10:30 PM
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11.50 a day is not much. We have always gotten a GS except for the Fantasy which was a JS and we always tip our room steward and his helper an additional 100 a piece. The service that we get is always awesome and I enjoying letting them know we appreciate them. One thing that we dont do is tip the Maitre 'd. We do tip our waiters at the end of the cruise but I have always wondered by we would give tips to the Maitre'd. Can someone give me some insight to this? Thanks in advance!
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Old February 10th, 2012, 08:00 AM
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Has anyone worked as a room steward or waiter on a ship and could share what they earned? I know room and board is included as are most meals but heard they still have to pay for cokes/beer/etc although at a reduced rate.

...I always feel guilty as $10/night is way to low, it's spread between a dozen people.
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Old February 10th, 2012, 09:14 AM
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I always look at these threads with amazement, in the UK the employer pays the wages out of what he charges for what he produces, we also get paid when we are off sick & on holiday. If an employer tried to do what cruiselines do he would get arrested. The way I see it is you go to work for an agreed amount of money & benefits for an agreed amount of hours. Tips (if any) are extra, I think the American way of giving 10/20% of any bill/check has just become expected & employers take advantage of this.
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Old February 10th, 2012, 10:02 AM
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Quote:
Originally Posted by johnthed0g View Post
I always look at these threads with amazement, in the UK the employer pays the wages out of what he charges for what he produces, we also get paid when we are off sick & on holiday. If an employer tried to do what cruise lines do he would get arrested. The way I see it is you go to work for an agreed amount of money & benefits for an agreed amount of hours. Tips (if any) are extra, I think the American way of giving 10/20% of any bill/check has just become expected & employers take advantage of this.
Hey!!!! What's with the American Bashing you fur-in-er? (I am kidding)

John: I agree but it is something that is ingrained into our labor model. Service Employees: Mostly waitstaff, receive the majority of their compensation from tips. The wage and tax laws even take this into account. A waiter or waitress is not required to receive minimum wage and their tips are taxed. The bad part is that it's a "Catch 22". If you don't tip because of how the wage system is structured you aren't hurting the government or even the employer. You are hurting the person so you damned if you do and damned if you don't.

What is starting to irritate me....... a lot, is now that gratuities are automatically added to your account people feel they "MUST" give extra to the "Poor, hardworking, third world person" who waits on them on board and cleans their room. Yes; they work their butts off and put up with a lot of really demanding people but I feel it isn't my responsibility to give them a raise in pay or take pity on them and be obligated to give them more money. If they aren't receiving their fair share of the gratuity pool that's the problem between them and the cruise line and not mine. If that person does something special for me then I may, and usually will, give them extra money. If they do their job in an efficient and fairly friendly manner then I do no more than keep the gratuities on my onboard account.

People feel guilty because these people are serving them so they must give them more money. Or the passenger wants to look like a big shot and drop them a $20 or $100 to inflate their own ego and not for an incentive or reward for good service. I doubt the vast majority of these same people will give the police officer an extra $20 for putting his/her life on the line each day or the woman behind the register at the local mini-mart who is raising three kids, by herself, because her husband decided he no longer wanted to be married. She now must pay for day care and work two or three jobs just to pay the bills. I rarely, if ever, hear or see that happening.

Cabin stewards and waitstaff do have a hard job and the vast majority of them are fantastic at it. However, you have already contributed $77/pp/pw to their salary. You are not required to be the one who determines if their wage scale is or isn't what it should be. You may feel bad for them but remember that they are not enslaved to do this job and there are MANY people hoping to get these jobs because, even without extra tips, the money, by their standards, is pretty good.

OK: That's my rant for the day.

Take care,
Mike
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Old February 10th, 2012, 11:20 AM
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Mike,

You hit the nail on the head! Why should you tip anyone for a service that is their job to provide? I know that sounds harsh but it is true. However, on our 1st cruise way back on the Jubilee (yeah, we are getting old) tips were voluntary and envelopes were left in your room. This resulted in a lot (yes, I feel a lot) of folks stiffing the staff. The attendance at the last dinner of the cruise was usually not more that 50-60% only because folks were cheap and not willing to come up with the tip money. Now that being said, I do wish the cruise lines would just go ahead and figure in decent wages for the staff and just include it in the price of the cruise. And yes, I know some won't like it saying what if the service IS really poor and I really don't want to tip. I guess there is really no easy answer to this problem. I do know that having the tips included in the Sign and Sail account helps me by not having to make sure I have the cash to pay the tips. And you can always remove them from the sign and sail. I have always been of the opinion if you can afford to cruise (even in these hard times) then maybe you can afford to tip.

OK as you said, that's my rant for the day.
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Old February 12th, 2012, 10:49 AM
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"Mike M's" post + "Master Chief's" post + ...

The main reasson the "Tips" are not added to Carnival's price up front is it's another variable that adds cost to your vacation. The breakdown of all of Carnival's, and any other cruise line for that matter, is no different than what airlines have become (which is in the process of changing in Canada via legislation IIRC) where all these extra "Fees" are added. I view the tips as a sort of "Fee".

This "Scheme" capitalizes on the age old pricing of, "Never try and sell something for $20.00. Sell it for $19.99 because it looks better...and cheaper" ! Amazing how even that concept is still highly practiced today yet I walk into any store, round the price up to the nearest dollar, and add 15% tax in my head (to keep the math simple, our tax is 12%) to arrive at what this item is going to cost me. I've overestimated my cost, fine.

With cruise lines it's cruise + tax + fees + tips + shore excustions + spa + starbucks + sign & sail.

All of this is nothing more than an attempt to make your vacation appear cheaper than it actually is. How many times have people said they would like an "All Inclusive" cruise option on this forum? These people obviously think like me. Bottom line it!

Back to the tips component.

If no one was required to "tip" at all then all service staff would know exactly how much they were making as it would be set by the cruise line. NOW, if they want to make MORE money, heres where the "Above & Beyond" tip comes in. IF someone goes above and beyond, I WILL give them a tip. Will other people potentially stiff staff on tip? Absolutely, and welcome to the service industry. Trying to implement a "Mandatory Tip" is an oxymoron in itself. Don't like it? Get another job and move on. Cruise lines have lists a mile long of people looking for jobs. They must be a decent employer, and pay (overall) a decent wage, or people wouldn't be there looking for a job in the first place. Anyone wanna mow my lawn for $1.00? I'd expect that job to be vacant indefinately. Don't try and play the pity card either. Staff are away from their families for long times, etc., etc., my brother is a graduate of a University Nautical Science program and CHOSE the life of 90 days or more as sea at anytime. During this time, his wife is home and working her job ALONE. Not to mention it took him 4-5 years and net OWES around $50,000 to student loans. Where's his pity?

= Perfect post?

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Old February 12th, 2012, 11:05 AM
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I still think the tips have been so universally accepted & expected they have become a service charge.
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Old February 12th, 2012, 11:16 AM
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Quote:
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I still think the tips have been so universally accepted & expected they have become a service charge.
Umm, thats exactly what I said.

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