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-   -   Carnival Beefs Up Ship Redundancies But Also Cancels More Cruises (http://www.cruisemates.com/forum/carnival-cruise-lines/395196-carnival-beefs-up-ship-redundancies-but-also-cancels-more-cruises.html)

Mike M March 19th, 2013 03:19 PM

Carnival Beefs Up Ship Redundancies But Also Cancels More Cruises
 
This is the current announcement from Carnival. They will be undergoing a fleet wide upgrade of their ships to increase the redundancies to hotel systems but they will need to cancel additional Triumph and Carnival Sunshine cruises to implement them. Carnival Sunshine (formerly Destiny) is undergoing a massive refurbishment. It was decided to start with these two ships since they already are in dry dock. Hopefully the future implementations will be faster on the rest of the fleet once they get the sourcing of equipment and procedures down.

Here is the statement from Carnival:

"MIAMI (March 19, 2013) – Carnival Cruise Lines has announced the first implementation phase of its fleetwide comprehensive operational review, focused on Carnival Triumph, as well as Carnival Sunshine, which is currently undergoing a previously scheduled dry dock for product enhancements. The cruise line is making significant investments to enhance the level of operating redundancies and the scope of hotel services that can run on emergency power, and further improve each ship’s fire prevention, detection and suppression systems.
Given the necessary lead time to source needed materials and implement the enhancements, Carnival will extend the current out-of-service period for these two ships.
Carnival Triumph will now return to service on June 3, 2013, with a total of 10 additional cruises being canceled. Guests on the affected voyages will receive a full refund, reimbursement for non-refundable transportation costs and a 25 percent discount on a future four- to five-day cruise.
Carnival Sunshine, which is currently undergoing a multi-week dry dock to complete a comprehensive full-ship makeover, will now enter service May 5, 2013, following the cancellation of two European cruises. Guests on the canceled Carnival Sunshine voyages will receive a full refund, plus reimbursement for any non-refundable travel costs. Additionally, they will receive a 25 percent discount on a future cruise. The additional time out of service will allow for implementation of the enhanced operating redundancies and other measures.
“We sincerely regret canceling these cruises and disrupting our guests’ vacation plans,” said Gerry Cahill, Carnival Cruise Lines’ president and CEO. “We are fully committed to applying the recommendations stemming from our fleetwide review and to make whatever investments are needed despite the difficult decision to impact people’s vacations.”
Cahill continued, “Our team of experts has worked virtually around the clock to determine the best set of solutions and rapidly develop an effective implementation plan for both of these ships. Moving forward, we will have the ability to source materials and schedule improvements much more expediently, thus minimizing the scheduling impact on other vessels.
“I would like to provide continued assurances that all of our vessels have fully effective safety systems, equipment and training in place. Additionally, our ships receive regular inspections from the United States Coast Guard and other regulatory authorities. The changes we are implementing are focused primarily on improvements to better support continued power and hotel services should unexpected issues arise. In addition, we are applying new learnings and making enhancements in the area of fire suppression and extinguishing. Going forward, the review will focus on the balance of our fleet. While this process will take time, it is our highest priority and has the full support and resources of Carnival Cruise Lines and Carnival Corporation,” Cahill said.
Carnival Triumph operates year-round four- and five-day Mexico cruises from Galveston, Texas. Four-day cruises depart Thursdays and visit Cozumel while five-day cruises depart Mondays and Saturdays and call at Cozumel and Progreso, Mexico.
Carnival Sunshine is scheduled to operate a series of nine- and 12-day Mediterranean cruises May 5 to Oct. 20, 2013, either round-trip from Barcelona or sailing between Barcelona and Venice. The ship will sail on a 16-day trans-Atlantic crossing from Barcelona to New Orleans Nov. 1-17, positioning the vessel for a special six-day Caribbean cruise departing Nov. 18 followed by the launch of year-round seven-day Caribbean service from New Orleans Nov. 24, 2013.
Guests on impacted voyages may contact their travel agent or 1-800-CARNIVAL for assistance.


Take care,
Mike

Aerogirl March 19th, 2013 04:20 PM

Kudos to Carnival !
Thanks for sharing Mike.

jasonfromnj March 19th, 2013 06:06 PM

why did they just give sunshine 8 weeks from day one if dream didnt go down would they have add the 2 weeks now the ? is what are they add in the two week

Trip March 19th, 2013 07:09 PM

They really needed to commit to the betterment of their line, to keep their loyal cruisers,and to bring new cruisers into the fold. While I think this could have happened right after the Triumph, at least they are going forward now.

jasonfromnj March 19th, 2013 07:21 PM

If they cared for there customers they should have fix the line after splendor

zydecocruiser March 20th, 2013 08:14 AM

Oh well, now to find another cruise.

Of course Carnival cares about the customers. What a silly statement.

CDrescher March 20th, 2013 09:41 AM

Glad to see Carnival taking the avenue of saftey in this no win sitiution. Cause as it always hapends the same people who complained they didn't do anything. Are now complaining cause they are.

twoAlaskans March 20th, 2013 11:05 AM

Quote:

Originally Posted by jasonfromnj (Post 1467837)
If they cared for there customers they should have fix the line after splendor

show me how they have not cared for the customer...they have in every single problem, and the majority on the poop cruise even said the staff went above and beyond caring for them, just a few drama queens are whining about any of this...you sound and write like you might be from another line or just a troll...

jasonfromnj March 20th, 2013 11:20 AM

HOW the triumph was dead in the water the cruise before the fire those people should have never been on that cruise a good cruise line ship does keep breaking down the ceo should not be at the heat game when the ship dead in the water

Snoozeman March 20th, 2013 11:22 AM

I hope they do the 2.0 upgrade on the Triumph now that she will be in extended dry dock. Why not take care of that all at once?


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