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Old May 28th, 2013, 08:57 AM
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Twicw in the past I have gotten emails from Carnival for on line comments about my cruise but I have not gotten one on my last three cruises. Have they stopped that practice?
What is the best way, Facebook or Carnival.com, to commend crewmembers for their performance? I have heard that promotions and raises come from guests comments.
Thanks for your input.
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Old May 28th, 2013, 11:12 AM
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The online comment cards are sent out to a random percentage of the guests.

I'm not sure where to write but, in the future, write a note about the person who gave you great service and drop it off at Guest Services. It will be sent to the person's manager. Include their name and department.

Take care,
Mike
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Old May 28th, 2013, 12:17 PM
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Thanks for the tip. I'll be sure to do that in the future. Maybe a quick note to John Heald will get to the appropriate folks.
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