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Old May 28th, 2013, 08:57 AM
tobytovar's Avatar
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Default On Lne Comment Cards

Twicw in the past I have gotten emails from Carnival for on line comments about my cruise but I have not gotten one on my last three cruises. Have they stopped that practice?
What is the best way, Facebook or Carnival.com, to commend crewmembers for their performance? I have heard that promotions and raises come from guests comments.
Thanks for your input.
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Old May 28th, 2013, 11:12 AM
Mike M's Avatar
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The online comment cards are sent out to a random percentage of the guests.

I'm not sure where to write but, in the future, write a note about the person who gave you great service and drop it off at Guest Services. It will be sent to the person's manager. Include their name and department.

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Old May 28th, 2013, 12:17 PM
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Thanks for the tip. I'll be sure to do that in the future. Maybe a quick note to John Heald will get to the appropriate folks.
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