CruiseMates Cruise Community and Forums

CruiseMates Cruise Community and Forums (http://www.cruisemates.com/forum/)
-   Carnival Cruise Lines (http://www.cruisemates.com/forum/carnival-cruise-lines/)
-   -   Shipboard Credit Question... (http://www.cruisemates.com/forum/carnival-cruise-lines/398592-shipboard-credit-question.html)

krunch August 27th, 2013 11:46 AM

Shipboard Credit Question...
 
I have racked up a fair bit of shipboard credit for myself and a few others due to Carnival's price protection and our cruise being discounted for an upcoming group (actually our wedding) cruise and was wondering,

If at the end of the cruise, all the shipboard credit is not used up, is it then posted back to your credit card or do you loose it?

Thanx,
Krunch

green_rd August 27th, 2013 01:02 PM

Krunch,
Congrats on the upcoming wedding. You will need to check the Early bird rules, I am pretty sure that it is "refundable" credit where you get unused OBC at the end of the cruise.

krunch August 27th, 2013 09:55 PM

Thanx, and Thanx green_rd!

I never thought about looking at the T&C for this until you mentioned it. I thought shipboard credit was shipboard credit...Apparently not!

As per the T&C on Early Saver...

" The on-board credit is non-refundable, non-transferable and has no cash value. Any unused portion of the onboard credit will be forfeited."

Early Saver Cruise Deals | Cruise Specials | Carnival Cruise Lines

Well that kinda sucks! Well, we'll figure something out, even if some people in our group buy us some drinks and we pay them back face value in cash. It should be fine, but I was just curious as the most credit we have always had was a couple hundred bucks and the tips usually eats up most of that. I have some people in our group that paid off their cruise 11 month early (just because they hate potential debt hanging over them).

Krunch

EMG August 31st, 2013 10:06 PM

Not sure how you can't spend it. It can be used for anything.

S.S.Oceanlover September 1st, 2013 12:02 AM

Quote:

Originally Posted by krunch (Post 1483345)
Thanx, and Thanx green_rd!

I never thought about looking at the T&C for this until you mentioned it. I thought shipboard credit was shipboard credit...Apparently not!

As per the T&C on Early Saver...

" The on-board credit is non-refundable, non-transferable and has no cash value. Any unused portion of the onboard credit will be forfeited."

Early Saver Cruise Deals | Cruise Specials | Carnival Cruise Lines

Well that kinda sucks! Well, we'll figure something out, even if some people in our group buy us some drinks and we pay them back face value in cash. It should be fine, but I was just curious as the most credit we have always had was a couple hundred bucks and the tips usually eats up most of that. I have some people in our group that paid off their cruise 11 month early (just because they hate potential debt hanging over them).

Krunch

If you have any unused credit on the last day of the cruise go to the casino and upload that amount into your players bank.

After it's uploaded just hit cash out and then go to the cashier and get your money.

You won't lose your money.

Bill

krunch September 3rd, 2013 12:11 PM

EMG, it's in the ballpark of $600. I personally would have no problem spending that but some people might.

Bill, that's something I never thought of. Have you (or anyone else here for that matter) ever done this? I wonder if you can actually transfer a shipboard credit to your casino account in the first place? or would it turn up as a new charge. Almost sounds too easy seeing as I found a condition set by Carnival saying that it would be forefitted, yet you have potentially come up with a pretty easy workaround that beats Carnival's own policy rofl

Krunch

briguy September 3rd, 2013 01:05 PM

If the OBC has no cash value then I don't see how you can upload it and use it for gaming. I wouldn't count on that working.

krunch September 3rd, 2013 01:44 PM

Exactly why I asked if someone has actually done this. I just might have to call Carnival to get this clarified. While it is shipboard credit, it was credit that was still paid for as opposed to a credit that was obtained with some type of promotion like a "$100 returning guest credit" or something of that nature. If need be, it SHOULD be refunded.

Krunch

green_rd September 3rd, 2013 03:11 PM

Krunch,

Will you be covering your groups expenses? I think the OBC will be applied to each cabin, not all on yours even if you have been the wallet.

krunch September 3rd, 2013 03:36 PM

Hey Green_rd,

Here's the full story...

While I call ourselves a "Group" we did not receive group pricing or special offers at the time we booked because a minimum of 8 rooms was required. At the time, we had 7, so our "Group" was all signed up INDIVIDUALLY for "Early Saver". Different people made payments on their own accounts at different times. I had one room that insisted on paying their FULL balance back in January, just because they hate debt, and prefer not to "Pay stuff off" over time. Of course, every discount since January has accumulated to this room as "Shipboard Credit" and is currently about $600! Everyone else in our group paid their balance in full at different times, most waited til the final payment date and hence just had a greatly reduced balance owing, instead of shipboard credit.

I'm not TOO worried that this will be a problem, merely looking for a potential solution in case it needs to be invoked. It would suck to give away any amount of money for no reason, but at the same rate one shouldn't feel obligated to spend $600 during the week.

With that being said, once tips come off this it's down to $439, that helps, but, that's still a decent chunk of change to spend for some people.

Krunch

S.S.Oceanlover September 5th, 2013 03:18 AM

Quote:

Originally Posted by krunch (Post 1483850)
EMG, it's in the ballpark of $600. I personally would have no problem spending that but some people might.

Bill, that's something I never thought of. Have you (or anyone else here for that matter) ever done this? I wonder if you can actually transfer a shipboard credit to your casino account in the first place? or would it turn up as a new charge. Almost sounds too easy seeing as I found a condition set by Carnival saying that it would be forefitted, yet you have potentially come up with a pretty easy workaround that beats Carnival's own policy rofl

Krunch

When you go to the casino and upload money to gamble with it is applied to your sail and sign card just as if you went to the specialty restaurant and paid for 2 dinners.

So if you had $70 OBC left on your account and went to the specialty restaurant it would should the charge as $70 with a shipboard account balance of zero.

Same thing if you had $70 OBC and uploaded $70 in the casino.

No I haven't never done it but have read on another board of numerous people who have done it.

I am not bright enough to come up with that solution of getting the rest of your OBC back.

Briguy we will agree to disagree.:)

Bill

krunch September 5th, 2013 09:41 AM

It IS possible this could work, but I can also see them setting up their system that it COULD charge a S&S account for a casino charge, withought touching the OBC. It's just likely that most of us that has had OBC in the past has not noticed this and by the end of the cruise the OBC was used up anyway.

I actually called Carnival yesterday to clarify the OBC on my own account as I was receiving emails saying I had $100 more than what it said on my online account. I was expecting the extra $100 to be there because we used a certificate from a previous sailing we bought as a partial payment on this cruise. For some reason, the value of the certificate shows up when they send me an email, but not online in my account. They had no answer for the discrepancy, but my email assures me it is in fact there.

After I asked my own question I asked them about this other OBC issue. He assured me it has no cash value, can not be used in the casino, etc. With that I politely pointed out that this is no way to reward a customer for paying off their balance early. In fact, its a form of penality. Carnival has received this money well in advance before the product is to be received, and they are using this money to run their company. In return they limit what you can spend the money you paid? I agree, this guest is somewhat at fault for paying off their cruise early but come on! They have the morals to AVOID debt whenever possible!

It IS possible the casino idea could work, but I can also see them setting up their system that it COULD charge a S&S account for a casino charge, withought touching the OBC. It's just likely that most of us that has had OBC in the past has not noticed this and by the end of the cruise the OBC was used up anyway.

I am hoping this will not be a problem. Once the tips come off, a few drinks, and a trip to the duty free store should dwindle this down pretty quick. But, there are other solutions. This person can buy me a few beers on his S&S and I can pay them back cash for example. It's all the same to me. We also have an email in now to the weddings department asking if a guest could use a portion of their OBC to make a partial payment on the picture package we choose. But, this could fall under the "non transferable" clause in their policy.

We will figure something out, but if we do have time to fool around, I might get this guest to pop their S&S card in the slot machine, transfer $10, cash it out immediately, then go back to their room and check the TV and see what actually happens in the way its charged.

Krunch

pat, SC September 26th, 2013 04:51 PM

Hi

Onboard credit for price drops is refundable. Onboard credit from stockholders, or Future cruise is non refundable.

pat
murrells inlet, sc


All times are GMT -4. The time now is 09:04 AM.



Search Engine Friendly URLs by vBSEO 3.6.1