SOURCE: Celebrity Cruises
Celebrity Cruises Cancels Northern European Sailing
MIAMI, June 3 /PRNewswire/ -- Celebrity Cruises canceled a 14-night Northern European cruise on Galaxy today to repair a damaged portside propeller. The ship, which returned to port shortly after leaving Amsterdam Saturday, will not sail its June 2-15 scheduled cruise, but will enter drydock instead in Hamburg, Germany, to repair damages. Guests are being flown home and assisted with other travel plans. Galaxy is expected to resume sailing June 16.
``We know that our guests are disappointed and we are terribly sorry that we have caused them this disappointment,'' said Celebrity Cruises President Richard Sasso. ``We will certainly make every effort to minimize any additional inconvenience.''
To compensate guests for this disruption, all Galaxy guests will receive a full refund for their cruise and airfare, plus a free cruise on a future 14-night sailing. Guests' travel agents also will receive their full commission.
Special teams have been assembled and dedicated hospitality desks have been set up onboard the ship to assist guests with their flights home. A Help Desk also has been activated at Celebrity's Miami headquarters to answer general inquiries. That number is 1-888-826-8495.
The canceled cruise is expected to have a negative impact on the Company's earnings of between $.04 and $.05 per share.