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Old July 10th, 2001, 11:41 AM
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Default T-pool

spoke to customer relations was told a charge of $19,95 will be charged for use of t-pool if a spa service not being purchased.

Fine but don't mislead customers by saying complementry and then told they have the right as stated in their brochure to change rates.....
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Old July 10th, 2001, 12:11 PM
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Default Re: T-pool

when are you sailing? are you on millie or other ship? millie not charging til after sept. 30th...might help us, might not help you others cruising later..but you are correct, don't start charging...my ta was told it was to keep the kids out...seems like it backfired..
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Old July 10th, 2001, 12:55 PM
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Default Re: T-pool

we are sailing on summit 11/2/01
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Old July 10th, 2001, 05:45 PM
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Default Re: T-pool

As them where in their brochure does it say they are allowed to charge extra. It does not say anything like that. The only thing you agree too are terms and condition part of the booklet which says nothing about charging for the T-Pool.
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