Every time I've tried to use a coupon for either a Celebrity cruise that I've booked or Royal Caribbean, my T/A tells me I received a promotional rate and therefore can't apply for the coupon benefit.
If that's true, guess all I can do is not complain as I managed to get a good price when booking initially. I just can't help wondering,"when do these coupons get used"?
Hope you have better luck!
If you are correct, and I imagine you are, the coupons are only good for the unsuspecting people who book directly with the cruise line. Since you only get the coupons if you have cruised the line before, I doubt they are used that much.
I negotiated the lowest deal I could on the ship before getting off which included a 200.00 room credit, came home and sent in a captains club coupon for 150.00 off and they applied it to the cruise that I am leaving on Feb. 15th Summit.