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Old October 11th, 2002, 03:11 AM
EJM EJM is offline
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Default Celebrity Survey call

This call came around 7PM last night and it was a long opinion survey about Celebrity, the new Captain's Club, and offers in the latest mailing.

It was really centered around the mailing and if I paid attention to the new itineraries and the coupon offers included in it. Unfortunately, while I love Celebrity, we have never been able to use a coupon and still have the one cat upgrade to go with our CC benefits, and I tossed it with only a glance.

An interesting question almost at the end of the survey was, "Would a shipboard credit instead of a booking coupon be more of an incentive to book your next cruise with Celebrity?". I gave that one a resounding yes and would love to see it implemented with no restrictions to booking specials.

Anybody else get this call??
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Old October 15th, 2002, 08:08 PM
Mike C
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Default Re: Celebrity Survey call

Yes, I got the same call. It took me by surprise as well. I agree with the shipboard credit idea as well. It seems trivial to get $175 off. See post Phone Survey on 9/9/02.
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Old October 21st, 2002, 11:51 AM
Longboysfan
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Default Re: Re: Celebrity Survey call

Got this call also.
They asked a lot of Celebrity and Industry related questions.
But focused on a paticular portion of the mailing.
About the other cruises.
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