We joined Captain's Club in Dec. 2003. However, we haven't received our membership package yet. When calling Captain's club a week ago, I was told that the package was mailed to us on 12/28/03 and would take 6-8 week to arrive. It is impossible for a first class domestic mail to take that long. Is this normal from Celebrity? We are going to book another Celebrity cruise and would like to see if any coupon available in the package. Any suggestions? Also, how frequent is the Captain's Club News published? quarterly?
Thank you very much.--Jay
We joined the capitans club last June and still have not received our membership cards, we do receive their capitan,s club newsletter. We just booked a cruise on the Constellation to the Baltic for Aug 26th. and received an automatic upgrade. They do have your membership numbers. Suggest that you call the capitan's club number and inquire. I have done that 3 times and they tell me the same old thing, that it will take 6 to 8 weeks. Good luck.