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Old January 26th, 2004, 12:34 PM
riverhill
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Default Captain's Club News

We joined Captain's Club in Dec. 2003. However, we haven't received our membership package yet. When calling Captain's club a week ago, I was told that the package was mailed to us on 12/28/03 and would take 6-8 week to arrive. It is impossible for a first class domestic mail to take that long. Is this normal from Celebrity? We are going to book another Celebrity cruise and would like to see if any coupon available in the package. Any suggestions? Also, how frequent is the Captain's Club News published? quarterly?
Thank you very much.--Jay
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Old January 26th, 2004, 02:03 PM
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Admiral
 
Join Date: Aug 2002
Posts: 3,988
Default Re: Captain's Club News

Call the Captains Club phone number and ask them to tell you what coupons are out at this time.
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Old January 26th, 2004, 03:08 PM
sle sle is offline
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Join Date: Aug 2003
Posts: 11
Default Re: Captain's Club News

We joined the capitans club last June and still have not received our membership cards, we do receive their capitan,s club newsletter. We just booked a cruise on the Constellation to the Baltic for Aug 26th. and received an automatic upgrade. They do have your membership numbers. Suggest that you call the capitan's club number and inquire. I have done that 3 times and they tell me the same old thing, that it will take 6 to 8 weeks. Good luck.
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Old January 26th, 2004, 03:34 PM
Liz R
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Default Re: Captain's Club News

The letters are not sent first class - they are bulk mail - that's why it take so long. If you need it right away, they can send it separate or fax you the letter
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