We are on the summit with a cat5 oceanview room.(penthouse level) What is all this talk of a steward and such. Is this only for the suites or do all room have a "floor"attendant for small items etc. I am a little confused. just need some clarification Thanks !!!
Everyone has a cabin steward. It depends on your cabin category. If you are Concierge Class or Suite you will have a butler too. Read your brochure carefully and it should define what exactly you can expect to receive.
I would swear the room steward lives under your bed. You rarely see them, but your room is always clean with fresh towels and water.
We left our room once, went down to the elevator about 6 cabins down, realized we forgot our camera, went back to the room to get it, and found the room totally clean and the room steward nowhere in sight.