Has anyone succesfully filled out preboarding requirements on the web site? It takes forever to download. I can't even get past the first page where they ask name ship and sail date. I no sooner fill out the blanks and it erases my ship and sail date.
Well, I'm among those who can't enter their information online. I can get through all the screens OK, but on the final screen, when I click on "save", I get the cryptic message "the system is unable to handle your request for updating embarkation information". Others who are going on the same cruise have entered their information with no problem.
I sent a message to Celebrity about two weeks ago, but haven't heard from them yet. Not cruising on Celebrity until February '06, so it's not crunch time yet.
Serenade of the Seas b2b January 2016
Serenade of the Seas b2b January 2017
When I go to the section where you can do your cruise documents - I found that if I logged in to do shore excursions, I couldn't flip and do cruise documents. But if I went all the way out of the web site - came back - and logged in to do cruise documents I could. If you have the patience to play with the system - 43 days to cruise heaven
Are you running Norton Anti-Virus / Internet Security at Home? I have found that it can really screw up online transactions. It won't let me book excursions or process embarkation documents online. However, when I go to a computer that doesn't have the Norton program it all works fine. Therefore, I am forced to do these types of transaction on my computer at work.