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Old November 18th, 2005, 05:18 PM
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Location: Norristown, PA
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Default Quick round trip to/from San Francisco

A strange thing happened on Summit, after we left San Francisco en route to Catalina Island in Sept. We departed SF on sked at 6PM. While having dinner, about 9PM, there was an announcement that the ship had turned around and was returning to SF for an "Emergency". We arrived back at SF about 11:30 PM. A woman was taken off in a wheelchair, together with a man. There was no ambulance. We then departed SF again at midnight, and we arrived at Catalina on time two days later.

Apparently the woman attempted to assault another passenger at her table, and this was not the first time. The line decided to remove her from the ship, hence the return to SF.

Question: Due to the cost of sailing an extra 12 hours, would the line attempt to recover these costs from her? Can you imagine the charge on her credit card!!!

Has anyone else seen this sort of thing happen?

PapaBear
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Old November 18th, 2005, 07:29 PM
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First Mate
 
Join Date: Sep 2005
Location: vancouver B.C
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Hi,

IMO, since this was a police/security matter,not a life-threatening scenario, why didn't they simply pull closer to shore, approx SanLuis Obispo, and simply coordibate a '' helicopter pick-up '' operation jointly with US Coast Guard and The nearest sheriff deparment ??? Since the ship would have pressed the charges, the authorities woould have reacted.....
Yes, the passenger alleged to have caused the assault should defenitely be on the hook for related costs.
No, I've never witnessed something like that, as a passenger, a TA or a shore side worker.

Cheers
CG
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Old November 18th, 2005, 07:52 PM
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Admiral
 
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Papabear,

A strange thing happened on Summit, after we left San Francisco en route to Catalina Island in Sept. We departed SF on sked at 6PM. While having dinner, about 9PM, there was an announcement that the ship had turned around and was returning to SF for an "Emergency". We arrived back at SF about 11:30 PM. A woman was taken off in a wheelchair, together with a man. There was no ambulance. We then departed SF again at midnight, and we arrived at Catalina on time two days later.

Apparently the woman attempted to assault another passenger at her table, and this was not the first time. The line decided to remove her from the ship, hence the return to SF.

Question: Due to the cost of sailing an extra 12 hours, would the line attempt to recover these costs from her? Can you imagine the charge on her credit card!!!


Hmmm....

If the vessel arrived in her next port of call on time, how did she sail for an extra twelve hours?

That said, all cruise lines have to build slack into their schedules for possible emergencies -- partly because response to a distress call is not optional under international maritime law when a vessel is at sea and partly because sea conditions or other situations may arise that temporarily prevent a vessel from maintaining full speed. As a result, cruise ships usually operate at less than their top speed and additionally may arrive in ports of call a few hours early when they don't encounter delays en route.

In the case that you described, the ship probably did burn more fuel to arrive on time at the next port of call. It certainly would be just to charge the cost of that fuel to the passenger's shipboard account, but most cruise lines probably do not do so because it's already factored into the normal make-up associated with delays in general. There's also a legal argument that the decision to return to San Francisco to disembark the offending passenger was a matter of the cruise line's discression and thus that the cruise line should absorb the cost of its own decision. It probably would cost the cruise line more to defend a lawsuit than the dollar value in question.

Norm.
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Old November 21st, 2005, 08:00 PM
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Admiral
 
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Default Re: Quick round trip to/from San Francisco

I can only imagine that the fact the woman was in a wheelchair might have impacted where the cruise line decided to put the couple off.

If the woman was disabled...they might have considered that the couples car/transportation was in San Francisco...the Cruise line may not have wanted to be accused of abandoning them in some other port without transportation home.
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Old November 22nd, 2005, 11:53 AM
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Default shes lucky

according to the Celebrity contract you enter into...whether you read it or not, or if the travel agent says its just nonsense or standard legal contracts....They could have Detained her to her room and then left her on Catalina island to return to SF at her own expense.

It seems what the ship did was to avoid possible bad press..Even if she was the purpetrator...she could have sued the cruise line...she would have lost but it would have hurt sales.

Sorry that you had to experience this. We've only had this problem once. A family with two really uncontrollable small kids that disrupted the dinner service and a teenager that used racial slurs, harrassed passengers and played a loud radio thing. The parents RUDELY had these two way radios that were turned on high volume and were very disruptive. A number of passengers did complain and the staff did talk to the family a number of times.

After stopping in Key West...we never saw them again for the rest of the cruise. They were either rightfully asked to leave or left on their own accord. However We were all glad to not have to deal with this problem any longer.

Celebrity ususally doesn't have these kind of problems, although there are occasional "Bad Seeds" anywhere you go.

Dave
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Old November 23rd, 2005, 06:43 PM
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bububr,

according to the Celebrity contract you enter into...whether you read it or not, or if the travel agent says its just nonsense or standard legal contracts....They could have Detained her to her room and then left her on Catalina island to return to SF at her own expense.

Although that's true under the terms of the passage contract, the federal government would have fined the cruise line $2,000 per passenger, IIRC, dropped anywhere except the port of embarkation for the violation of the Jones Act, which forbids transporting passengers from one U. S. port to anohter in a vessel of foreign flag without calling in a distant foreign port en route.

It also sounds like the ship was much closer to San Francisco than to Catalina Island when the problem arose. If the ship sailed at 6:00 and the problem arose during the first seating of dinner, the ship would have been within a couple hours of the dock.

Norm.


Norm.
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