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Old June 22nd, 2006, 01:53 PM
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Default Disabled rooms?

LOL Planning a carribean trip for February,March or April 2007. Mom and I are both hip replacement recoveries. We'll both need disabled rooms...is that doable on this line. Prepared to get a move on it quickly. Thanks for your help.
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Old June 23rd, 2006, 07:32 PM
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Hi beanerone,

Sorry I can't give you firsthand information, but here's what Celebrity's website says:


Quote:
Every ship in the Celebrity fleet was designed with your every need in mind. You'll find wide, spacious corridors, to allow 180° turns for wheelchairs. Most decks are accessible through automatic doors and all public rooms feature entrances with gradual inclines. Our accessible staterooms range from 272 square feet to 381 square feet, offering a generous five-foot turning radius in sleeping areas, bathrooms and sitting areas for easy maneuverability.

For additional information, call 305-539-4492 (voice/TDD), send an e-mail to specialneeds@celebrity.com, or have your local travel agent or International Representative contact us.

Services Provided:

Early boarding
Cruise transfers utilizing a specialized van with lift
Boarding and departure assistance
Scooter access
Hydraulic lifts for one pool and one Jacuzzi on each ship (available upon request)
Accessible tender system
Accessible Blackjack tables in the casino
Accessible Guest Relations Desks
Here's the link:
http://www.celebritycruises.com/whyc...nts&cS=SIDENAV

You might want to post your question in the "Disabled Cruisers" section here:

http://cruisemates.com/forum/viewforum.php?f=38

Hope you find the perfect cruise for you and Mom!
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Old June 24th, 2006, 12:12 AM
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beanerone,

Planning a carribean trip for February,March or April 2007. Mom and I are both hip replacement recoveries. We'll both need disabled rooms...is that doable on this line. Prepared to get a move on it quickly. Thanks for your help.

Yes, it should be no problem, especially since you indicate of flexibility as to date. All of Celebrity's ships have plenty of handicapped cabins designed to ADA standards.

Have a great cruise!

Norm.
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Old June 25th, 2006, 02:23 AM
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Beanerone,

We were recently on a 14 day cruise on the Summit, and unfortunately their website was misleading (actually, it WASN'T misleading at all, they posted an obvious lie!). Their site stated that at least one pool and one jacuzzi has a wheelchair lift. Well, when we told the staff my husband was ready and to bring out the lift, we got the look a dog gets when it hears a high pitched noise! They had no idea what we were talking about...

However, the disabled rooms were VERY spacious and the staff was very nice. The people we spoke to beforehand tho were less than helpful when trying to book shore excursions in advance. One person actually had the GALL to state that handicapped persons pretty much get what is left over once they board!

In my opinion, Carnival is MUCH more helpful to handicapped cruises than Celebrity. However, my husband is currently working with one of their employees to bring their ships up to date!

The best of luck to you....my opinion is NOT to let any employee abuse you beforehand (as happened to us! We've NEVER been treated that way before by ANY cruiseline!) Once on board tho, the people could not have been nicer....

Be sure to book your cruise ASAP, as these rooms are taken quickly...

Happy cruising!
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Old July 27th, 2006, 05:32 PM
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Default Re: Disabled rooms?

Quote:
Originally Posted by beanerone
Planning a carribean trip for February,March or April 2007. Mom and I are both hip replacement recoveries. We'll both need disabled rooms...is that doable on this line. Prepared to get a move on it quickly. Thanks for your help.
Hi,
I am not disabled, but I was trying to get on a cruise on the Summit and was on a waiting list. Some friends wanted me to get on. I couldn't get a cabin and the Sept. 11, 2001 happened and the TA put me in one of the disabled rooms.
I found that it had a much larger bathroom and easy to get into shower. The space between the end of the bed and the dresser was sufficient for a wheelchair. This was a stern cabin also and there was a ramp over the veranda hump.
I'm surprised that there would not be a lift for disabled to get into a whirlpool or that solarium pool. For a person in a wheelchair those functions are a reason to be on a cruise.
When you are in a wheelchair I think you can be tough. You have to be tough to survive. You are always an underdog, so make noise. The squeaking wheel gets the greese.
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Old July 27th, 2006, 06:17 PM
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You are exactly right, Scapel! Making noise and not giving in to unfair practices is the way to go! Celebrity out and out LIED on their website stating that there was at LEAST one wheelchair lift for one pool and one jacuzzi, which turned out to be totally non-existant!

My husband wrote a beautifully detailed 7 page letter to Celebrity when we returned. Basically it stated that 9 days at sea without the opportunity to enjoy any of the aquatic faciltiies was ridiculous!

They responded with a free 14 day cruise for both of us, and he is currently working with a Celebrity employee to help update the Summit so that it is more accessible for the disabled. I am VERY proud of him!

We'll be sailing the Summit again next year, and will be looking for improvements for all to enjoy!

Regards,,

,,Jean
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Old July 27th, 2006, 08:15 PM
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Hi Jean,

Quote:
Originally Posted by Jean
They responded with a free 14 day cruise for both of us, and he is currently working with a Celebrity employee to help update the Summit so that it is more accessible for the disabled. I am VERY proud of him!
I'm proud of your DH, too! My late Uncle was in a wheelchair most of his life and we had more than one "run in" during our trips with him. The time I recall the best was at a hotel bar. The “bouncer? wouldn’t let us in because he was in a wheelchair, saying he couldn’t get to any of the tables (one step up-DH and I had taken him up many more steps!).

By the time the night was over we’d gotten the hotel manager out of bed and the “bouncer? was looking for a new job! By the time we got home we had apologies from the manager AND the owner of the hotel, also offering free stays (we did NOT take them up on that!)

I would have loved to have taken him on a cruise! He was a real "party" guy and would have loved it!
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Old July 27th, 2006, 10:07 PM
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Quote:
Originally Posted by JeanS
You are exactly right, Scapel! Making noise and not giving in to unfair practices is the way to go! Celebrity out and out LIED on their website stating that there was at LEAST one wheelchair lift for one pool and one jacuzzi, which turned out to be totally non-existant!

My husband wrote a beautifully detailed 7 page letter to Celebrity when we returned. Basically it stated that 9 days at sea without the opportunity to enjoy any of the aquatic faciltiies was ridiculous!

They responded with a free 14 day cruise for both of us, and he is currently working with a Celebrity employee to help update the Summit so that it is more accessible for the disabled. I am VERY proud of him!

We'll be sailing the Summit again next year, and will be looking for improvements for all to enjoy!
Jean,
I am proud that Celebrity came through with that free cruise.

Regards,,

,,Jean
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Old July 27th, 2006, 11:16 PM
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Fern,

And I'm proud of YOU for not allowing that bouncer to treat you that way! Glad to hear he is probably delivering pizzas right about now! Things have certainly gotten better for people in wheelchairs, but there are many more things that need to be improved....they are hardly second class citizens!

And yes, Celebrity did the right thing, and we're very glad that we found someone who takes this subject seriously and is interested in hearing what my husband has to say about improvements on the ship....

Take care all, and Happy Cruising!
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Old July 28th, 2006, 07:42 PM
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Thanks JeanS,

My Uncle was born in 1924. He used a manual wheelchair most of his life.

When I think about the things we did with him I wonder if we were all in our right minds ! He was a member of the Country Club where he lived (about 30 miles from us). The only way to get to the dining room was up about 30 steps! DH took the top of the chair and I took the bottom and we carried him up (and back down ) the stairs!

My Uncle had OI (brittle bones). If we had dropped him...

He also had a very good friend who traveled with him and they went to places you'd never imagine someone in a manual chair could go, including the Playboy Club in Chicago, a trip to Canada and to Alaska.

Things have changed SO much; I just wish he was still here to see the improvements, and your DH is so nice to be a part of them. I hope other cruise lines will take notice.

BTW, I saw a picture on the "other big site" of the pool on Crown Princess and there was a lift very apparent!
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Old July 28th, 2006, 08:19 PM
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Thanks for the nice email, Fern. Perhaps someday we'll meet on a cruise and our beloved ones can do everything the able bodied can do!

Things have certainly come a long way, but unfortunately there is still more to do.....Celebrity's attitude tho is very admirable, they truly desire to improve their ships.....

Happy Cruising!
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