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Old July 28th, 2008, 12:24 PM
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Default Fuel Surcharge refunds for non disclosure

For those of you Cruisemates reading this post, if you were not contacted by Royal Caribbean Ltd. for past bookings concerning the Fuel Surcharge, You do not qualify under the agreement with the State of Florida Attorney General.

Royal Caribbean Cruises Ltd. settles fuel surcharge dispute with Florida Attorney General
Royal Caribbean Cruises Ltd. and its subsidiary lines Celebrity Cruises and Azamara Cruises announced a deal with Florida Attorney General.

Royal Caribbean, Celebrity, and Azamara customers who have already sailed and were retroactively charged the fuel fee will get full refunds. The surcharges added on average an additional $70 per person to the cost of a cruise. Royal Caribbean says customers who were retroactively charged but have not yet sailed will get their refunds as on-board spending credits. According to the new agreement with the Florida Attorney General’s office,
Royal Caribbean will ensure that future surcharges are disclosed to customers in “clear and conspicuous” terms.
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Old July 28th, 2008, 12:52 PM
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Our fees, $120, were taken off our before our final payment. That was when they began at $5/day. We are paying the higher price for next years cruise. Princess refunded them for our February cruise to our credit card with no notice. Nice surprise.
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Old July 30th, 2008, 11:37 AM
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Is this new or is this the announcement earlier this year regarding bookings made prior to the addition of the fuel surcharge?
If this is the announcement from earlier this year (I think it was April), then all the adjustments should have been made. I know that it was removed from our cruise for this December (booked back when Solstice bookings opened for Captain's club).
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Old July 30th, 2008, 11:51 AM
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This is OLD news, and ONLY applied to those who were booked BEFORE the fuel charges were announced.

A good way to get up to the date cruise news is to check out the CruiseMates Home Page. Current news is posted almost daily.
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