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Old October 20th, 2008, 05:51 PM
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Default Frustrated with Celebrity on line

I have been trying for 3 days to do our on line check in. I keep getting this error message
]The system is unable to handle your request for updating embarkation information." Has anyone else had this problem? I called Celebrity and they said log out and try again. Then if that doesn;t work do it at the pier. I am trying to do it all now to save the line up in Venice. Help or suggestions please.
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Old October 20th, 2008, 06:23 PM
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I, too, had the same problem. I gave up and had my travel agent finish it for me.
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Old October 20th, 2008, 06:58 PM
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Default When do you go

My travel agent hasn't offered to do that I will try on line again tomorrow.
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Old October 21st, 2008, 01:28 PM
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Make sure you have added your reservation on the site. Check & make sure all of the info is correct or call your TA & ask them to do it for you.
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Old October 23rd, 2008, 01:45 PM
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It took us a few tries as well. Hang in there! There seems to be a little glitch in this part of Celebrity's online check in...we have had minor issues with this on many cruises.
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Old October 23rd, 2008, 08:44 PM
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We had no problem with online check-in apart from the system would not allow me to enter my wifes name as the second passenger, I had to phone up to do that.

rayo
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Old October 25th, 2008, 11:18 AM
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Default It is done !

I have finally been able to get checked in on line! The 3rd person I spoke to on the phone stayed on the line while I did all the steps! She was great.
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