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Old July 8th, 2009, 04:19 AM
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Default New Captains Club Benefits announced

Celebrity now has their new CC benefits on their web site. There will probably be a press release later today. After looking at the benefits I don't see a lot of differences other than Michael Club being turned into a private lounge for Elite CC members and Suite occupants. For select and elite members there are some laundry perks and elite members will get 90 minutes of free internet access.

Don

http://www.celebritycruises.com/capt...its&cS=SIDENAV
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Old July 8th, 2009, 05:56 AM
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Thank you for the information.
We love Celebrity and as elite CC members, it's time to book another Celebrity cruise.

TM
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Old July 8th, 2009, 12:13 PM
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Yay, finally! I heard it was coming, but just read this on the X website and happy you posted this Don.

I'm pleased as all of the "added benefits" are services we have paid for. We don't use a lot of Internet, but do buy the 90-minute package to e-mail our friends and family, two or three times throughout our cruise.

On 14-day cruises we typically do launder 2 bags, so one free? Woo-Hoo!

The private gathering for breakfast snacks, espresso and cocktails are great too.

Good job Celebrity!!
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Old July 8th, 2009, 12:39 PM
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Quote:
Originally Posted by Triton
Yay, finally! I heard it was coming, but just read this on the X website and happy you posted this Don.

I'm pleased as all of the "added benefits" are services we have paid for. We don't use a lot of Internet, but do buy the 90-minute package to e-mail our friends and family, two or three times throughout our cruise.

On 14-day cruises we typically do launder 2 bags, so one free? Woo-Hoo!

The private gathering for breakfast snacks, espresso and cocktails are great too.

Good job Celebrity!!
I am actually disappointed, I don't see a big difference between the old benefits and the new. Elite lounge, internet minutes and laundry specials are about the only changes I see. Just can't get excited about it.

Don
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Old July 8th, 2009, 12:43 PM
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Quote:
Originally Posted by dkjretired
Quote:
Originally Posted by Triton
Yay, finally! I heard it was coming, but just read this on the X website and happy you posted this Don.

I'm pleased as all of the "added benefits" are services we have paid for. We don't use a lot of Internet, but do buy the 90-minute package to e-mail our friends and family, two or three times throughout our cruise.

On 14-day cruises we typically do launder 2 bags, so one free? Woo-Hoo!

The private gathering for breakfast snacks, espresso and cocktails are great too.

Good job Celebrity!!
I am actually disappointed, I don't see a big difference between the old benefits and the new. Elite lounge, internet minutes and laundry specials are about the only changes I see. Just can't get excited about it.

Don
I can't believe the restrictions they put on laundry, that's just cheap.
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Old July 8th, 2009, 01:16 PM
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I guess I look at the glass being half full. They're extra services I didn't have before, and I'm happy to have it...whether it's one or ten. Personally to me, the evening cocktail hour is certainly worth it. $6 or $7 per cocktail every night for 2 weeks adds up to $200 pretty quick for a 14-day cruise. Don't know about you, but I'll take it...with a smile on my face.

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Old July 8th, 2009, 03:15 PM
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Quote:
Originally Posted by Triton
I guess I look at the glass being half full. They're extra services I didn't have before, and I'm happy to have it...whether it's one or ten. Personally to me, the evening cocktail hour is certainly worth it. $6 or $7 per cocktail every night for 2 weeks adds up to $200 pretty quick for a 14-day cruise. Don't know about you, but I'll take it...with a smile on my face.

I think it's great if you're already there, you're right, it's a freebie that you didn't have before. However, I'm not Elite on Celebrity and what they now offer is no incentive for me to become one.
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Old July 8th, 2009, 04:25 PM
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I understand Trackypup...but the points do add up quick. Aren't you deciding upon a 2-week Azmara / Celebrity cruise? I know you're at least a Classic member now, if not Select. If you're staying in Concierge Class on your upcoming cruise, that would be an extra 3 points (1 for the cruise, 1 for 12-nights or longer and 1 for CC).

When I sailed on Princess last April, I was probably one of the very few who had no privileges, at all! I had the noticeable bright white card...no Internet / laundry discounts...coffee perks...nada. From what I remember reading about the Princess Circle of benefits, this seems fairly similar, but the positive side is you're rewarded for your cabin selection (CC) or the length of the cruise. Most other cruise lines only offer the points based upon how many cruises you have under your sea belt.

I guess this is just a standard "Rewards Recognition Program"...and not everyone is going to be pleased.

Wouldn't it be great if cruiselines offered discounted cruises for our repeat patronage?
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Old July 8th, 2009, 05:40 PM
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Quote:
Originally Posted by Triton
I understand Trackypup...but the points do add up quick. Aren't you deciding upon a 2-week Azmara / Celebrity cruise? I know you're at least a Classic member now, if not Select. If you're staying in Concierge Class on your upcoming cruise, that would be an extra 3 points (1 for the cruise, 1 for 12-nights or longer and 1 for CC).

When I sailed on Princess last April, I was probably one of the very few who had no privileges, at all! I had the noticeable bright white card...no Internet / laundry discounts...coffee perks...nada. From what I remember reading about the Princess Circle of benefits, this seems fairly similar, but the positive side is you're rewarded for your cabin selection (CC) or the length of the cruise. Most other cruise lines only offer the points based upon how many cruises you have under your sea belt.

I guess this is just a standard "Rewards Recognition Program"...and not everyone is going to be pleased.

Wouldn't it be great if cruiselines offered discounted cruises for our repeat patronage?
Yes, that's me Yeah, Princess perks are hard to beat, I'm not elite there either, we're both platinium, but continue to work away at becoming Elite. Princess got a little better this year, they started offering two credits on Suites and they recognize both the number of cruises and days which is fair. And don't get me wrong, this is far better than what Celebrity had, just not sure why they had to put the limits on there.
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Old July 8th, 2009, 05:56 PM
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I think they had to have some strings attached to some of the benefits to keep the complainers happy!
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Old July 8th, 2009, 06:27 PM
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Quote:
Originally Posted by richsea
I think they had to have some strings attached to some of the benefits to keep the complainers happy!
Rich:

I think what disappoints me is there was so much hype in the last year. They actually announced last year that they had hired someone to revamp the CC program which was known for pretty much being the worst of any cruise line. They still have the lame inside to inside and outside to outside upgrade, why not get creative and do something with suites, CC cabins, Aqua class, verandas. I don't really see anything except a couple of laundry perks, the new Michaels Club and some internet minutes.

I still go back to looking a perks you get in land based Casinos. Give a free meal at one of the specialty restaurants, upgrade something before you get there, free drinks in the casino. Why not get creative and think of something truly different after all the hype.

Don
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Old July 8th, 2009, 06:49 PM
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Looks like the only major difference between X and Princess rewards chart are:

1) Princess offers unlimited (I think) laundry.

2) Princess offers between $50-$300 off / discount per pax.

I only looked at the "Elite"...Princess cruises are by far less expensive than =X= to begin with.

Celebrity is supposed to be a class higher than NCL, Carnival, Princess and Royal Caribbean.

Apples to apples, it would be good to have a comparison of all the benefits. Hmmmm, maybe I can "Google" it?

https://book.princess.com/captaincir...ipBenefits.jsp
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Old July 8th, 2009, 07:50 PM
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Quote:
Originally Posted by Triton
I guess I look at the glass being half full. They're extra services I didn't have before, and I'm happy to have it...whether it's one or ten. Personally to me, the evening cocktail hour is certainly worth it. $6 or $7 per cocktail every night for 2 weeks adds up to $200 pretty quick for a 14-day cruise. Don't know about you, but I'll take it...with a smile on my face.

I agree with you 100%.
Even on a 7 day cruise it adds up fast.

TM
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Old July 8th, 2009, 10:20 PM
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Default Princess/Celebrity

Folks..it cost me $8.00 for two weeks to wash and dry clothes in their laundromat and I didn't have to worry about lost or missing clothes as other people did on the Princess. After sailing Celebrity and Princess.. Celebrity is much classier... and I really don't care about the internet minutes Not up to the Elite membership yet, and I don't need free booze to keep me happy.. So, what if Princess offers more perks..who cares...I only know that after my one Princess experience SAVE ME from being nickled and dimed.. from people who think Princess is the "be all and end all", from t hose who only talk about what Level their are on..(who cares).. they eat the same food as I do and pay about the same price as I do, see the same ports as I do... In other words..I found the die hard Princess cruisers completely obnoxious and self important. It's a Carnival for senior citizens and for people who want to feel self-important.. After three Celebrity cruises I can say the people I have met are fun loving (okay they aren't kids either) friendly, and the only thing some are worried about is the size of their "aft" cabin..lol.. Seriously, on our Princess cruise there were a few Princess people who admitted the line had gone "downhill"..and one elderly man saying "I have the $$ to cruise wherever I want.. and this is the last time on Princess"... It was the last time for Parrot Pop and myself and our two friends.. It's not the look of a ship.. whether it is large or small, it's the "feel" you get once you step onboard...that is what is important to me
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Old July 9th, 2009, 09:31 AM
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Hi Don. All good points. Celebrity says that this is only the beginning of the changes, with more to come. I think that the 3 big changes, for elite members; the lounge, 90 free internet minutes, & the free laundry, are 3 of the things that peolpe on the boards have been asking for most frequently.

I'm sure that there will always be perks that some would like to see that aren't available, but that's the nature of the beast when trying to please so many people. Maybe they should have announced all of the improvements now, instead of milking this for months.

I, for one, am glad to see that they have finally done something to beef up the benefits.
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Old July 9th, 2009, 09:47 AM
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Default WHAT WOULD MAKE ME VERY, VERY HAPPY¡¡

If there is one item that I would love to have on our Celebrity cruises, because we normally do 14 day cruises is a LAUNDRY ROOM..
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Old July 9th, 2009, 10:19 AM
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Default laundry room

I could not agree more Parrot Mom,I was very unhappy to learn there was none on Celebrity--friends had assured me all cruise ships had them (they had not cruised Clebrity)it is really not the cost but the issue of LOST or damaged clothing which happens with even the best of services.I hope they change this by Jan. Ruth
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Old July 9th, 2009, 10:32 AM
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Default WASHING MACHINES

At this point even NCL has taken out their machines and so perhaps only Princess (don't know about Carnival) has them, I'm not sure.. but I did use them on our two week trip and it was so easy. Often found husbands doing washes and ironing!!!!! With the airlines cracking down on weight, it would make my life so much easier with literally half the clothes I take along.
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Old July 9th, 2009, 12:06 PM
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Default Re: Princess/Celebrity

Quote:
Originally Posted by Parrot Mom
After sailing Celebrity and Princess.. Celebrity is much classier... and I really don't care about the internet minutes Not up to the Elite membership yet, and I don't need free booze to keep me happy.. So, what if Princess offers more perks..who cares...I only know that after my one Princess experience SAVE ME from being nickled and dimed.. from people who think Princess is the "be all and end all", from t hose who only talk about what Level their are on..(who cares).. they eat the same food as I do and pay about the same price as I do, see the same ports as I do... In other words..I found the die hard Princess cruisers completely obnoxious and self important. It's a Carnival for senior citizens and for people who want to feel self-important..
Wow! Why can't you just rejoice in Celebrity finally having a decent program without bashing other lines and their passengers? At the ripe old age of 43 I certainly have never found a Princess Cruise to be Carnival for Senior Citizens, infact my Celebrity Cruise was the most quiet cruise I've ever been on. Your bashing was completely uncalled for and brings down the tone of the thread. Of course there's going to be Princess comparisons, they're pretty much known for having the best perks in the business.
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Old July 9th, 2009, 12:22 PM
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Default Bashing Other Lines...

Well, at my age and I'm much older than you.. my children are older than you.. I have a right to my opinion.. I found our Pacific Princess (our first and last Princess cruise) a dud except for the food and the laundry.. Maybe if you had been with the "old foggies" (not so much in age but thought) you might feel the same way. After three Celebrity we have had seriously fun times, met great people. Whatever I get for being a Select cruiser on Celebrity I'm happy about.. but I don't need to be lured by Princess with these perks and prices to a lower product in my mind now. I had heard Celebrity and Princess were equal.. but after my experience it's NOT.. Yes, the food in the dining room was wonderful, the best, but everything else was below par in my opinion and others (read the Pacific Princess review on this site of 4/10/09). The upstairs buffet was a complete disaster, filthy large tables, tables taken up by people who sat and read all day.. There was nobody to help the handicapped with dishes, no one bringing around coffee refills (you had to go outside to the aft deck to get a drink).. PLEASE "Trackypup" you weren't with us.. Çruisers who thought the local authentic folklorica show was awful, because nobody spoke english...hello people.. your in Brazil.. and these people were dancing their hearts out..and you want it explained in english.. Please I could go on and on. Yes, I did meet some wonderful people.. Hurricane Harry and his wife.. Oh yes.. except for a band for less than an hour on deck.. nothing doing on deck during the afternoon..everbody was either taking dancing lessons, playing trivia or painting pottery.. I'm delighted whatever Celebrity wants to give me.. and in the next year or so.. after another two week cruise at CC level.. I'll probably reach the top level...
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Old July 9th, 2009, 12:28 PM
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Default Re: Bashing Other Lines...

Quote:
Originally Posted by Parrot Mom
Well, at my age and I'm much older than you.. my children are older than you.. I have a right to my opinion.. I found our Pacific Princess (our first and last Princess cruise) a dud except for the food and the laundry..
No one said you weren't entitled to your opinion, I merely pointed out that there was no need to bash other lines and their passengers. You should give Princess another try, one cruise on the smallest ship in the fleet isn't an effective way of judging the line.
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Old July 9th, 2009, 12:46 PM
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Default Re: Bashing Other Lines...

Quote:
Originally Posted by Trackypup
Quote:
Originally Posted by Parrot Mom
Well, at my age and I'm much older than you.. my children are older than you.. I have a right to my opinion.. I found our Pacific Princess (our first and last Princess cruise) a dud except for the food and the laundry..
No one said you weren't entitled to your opinion, I merely pointed out that there was no need to bash other lines and their passengers. You should give Princess another try, one cruise on the smallest ship in the fleet isn't an effective way of judging the line.
Somehow or other I don't consider it "bashing".it is my opinion...and although I loved the size of the ship, the dining room food in the evening. I honestly felt that Princess is no where near the same "product" as they say as Celebrity.. I never felt on this ship that they cared about certain items like sanitation.. Frankly the passengers I met on line on another ... were the worst snobs and so filled with self importance that nobody else mattered except them...and I'm deadly serious. Talked to a friend who had been on that ship and then the Constellation..and when I mentioned the differences...and she was the one who said they were "equal" (she is also new to cruising) she agreed about the differences....Since I don't feel this is the place to go into all my feelngs and reasons, not to mention you are obviously a Princess fan...so LET'S DROP IT RIGHT NOW.. I'm happy with Celebrity and any extras I get now or in the future
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Old July 9th, 2009, 04:32 PM
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Quote:
Originally Posted by richsea
Hi Don. All good points. Celebrity says that this is only the beginning of the changes, with more to come. I think that the 3 big changes, for elite members; the lounge, 90 free internet minutes, & the free laundry, are 3 of the things that peolpe on the boards have been asking for most frequently.

I'm sure that there will always be perks that some would like to see that aren't available, but that's the nature of the beast when trying to please so many people. Maybe they should have announced all of the improvements now, instead of milking this for months.

I, for one, am glad to see that they have finally done something to beef up the benefits.
Rich:

You are correct, hopefully there will be something down the road. Anything they could have done would have improved the program since it was so lousy. I was just a little bummed that after all this build up and appointing someone to beef up the program and this was all they could come up with.

Don
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Old July 9th, 2009, 07:56 PM
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Well, I for one am thrilled with the new perks! We have 7 "credits" with the Captains Club,so need just 3 more to become Elite. And with our 12 night cruise in CC Cat. next Nov. we will be there! YeeHaw
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Old July 9th, 2009, 08:25 PM
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Quote:
Originally Posted by jacdenv24
Well, I for one am thrilled with the new perks! We have 7 "credits" with the Captains Club,so need just 3 more to become Elite. And with our 12 night cruise in CC Cat. next Nov. we will be there! YeeHaw

YeeHaw is right, lol! That's great news. I'm thrilled =X= passengers can earn credits quicker.


BTW, I'm either way on the laundry room. I have never had anything damaged or lost on Celebrity or Princess. The service for stateroom laundry was excellent on both lines (I have to say).

I know laundry rooms are important to a lot of cruisers though.

Back to the thread...I am excited to see what else =X= will roll out.
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Old July 10th, 2009, 08:29 AM
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I am also excited to see what Celebrity comes up with, but I have allways enjoyed my cruises on Celebrity even without the extra perks.

Sailing on Celebrity is a the best perk in itself.

TM
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Old July 10th, 2009, 11:24 AM
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Quote:
Originally Posted by Manuel
I am also excited to see what Celebrity comes up with, but I have allways enjoyed my cruises on Celebrity even without the extra perks.

Sailing on Celebrity is a the best perk in itself.

TM
Totally agree Manuel.....

Even though I am not crazy about the new benefits, they have never nor will they ever affect my enjoyment of a cruise..

Don
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Old July 10th, 2009, 11:31 AM
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Default CREDITS

Because we opted not to do a CC level on one cruise we only have 8 credits, but the next cruise on C elebrity would put us in the Elite category.. Also, we sailed on Royal Caribbean once and wonder if those credits would be appicable to Celebrity. Triton.. I always overpack....so I really need a laundry room, especially for lingerie...
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Old July 10th, 2009, 07:54 PM
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Default Re: Princess/Celebrity

Quote:
Originally Posted by Parrot Mom
I found the die hard Princess cruisers completely obnoxious and self important. It's a Carnival for senior citizens and for people who want to feel self-important.
I would have to disagree that there is any difference in the passengers on any mainstream or so called "premium" cruise lines. IMHO, how anyone, especially after just one cruise on a cruise line, could paint a group of cruisers with such a broad brush is truly amazing. I have sailed Celebrity and Princess a total of about twenty times and have never found noticed any such difference in the passengers that I have met on either line.

I do agree with Don that the past passenger program on Celebrity, for years, falls far short of what all other mainstream cruise lines have been offering. That said, this small improvement is a big step for Celebrity management to at least begin to show some appreciation for past passengers and that is a good thing.

Everyone has their priorities on cruise line selection but for me the perks offered by the past passenger programs does speak volumes about the eagerness of a cruise line to show passengers their appreciation for their business. On my last Princess cruise I received free unlimited laundry and unlimited dry cleaning for the entire cruise, a free complete bar set-up and 150 Internet minutes per cabin. Now I happen not to drink and never even used any Internet minutes, but it still does mean something that a cruise line cares enough to offer these perks for those who do wish to use them.

Debra,
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Old July 10th, 2009, 08:28 PM
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Default Re: Princess/Celebrity

Quote:
Originally Posted by Nurse Debra
Quote:
Originally Posted by Parrot Mom
I found the die hard Princess cruisers completely obnoxious and self important. It's a Carnival for senior citizens and for people who want to feel self-important.
I would have to disagree that there is any difference in the passengers on any mainstream or so called "premium" cruise lines. IMHO, how anyone, especially after just one cruise on a cruise line, could paint a group of cruisers with such a broad brush is truly amazing. I have sailed Celebrity and Princess a total of about twenty times and have never found noticed any such difference in the passengers that I have met on either line.

I do agree with Don that the past passenger program on Celebrity, for years, falls far short of what all other mainstream cruise lines have been offering. That said, this small improvement is a big step for Celebrity management to at least begin to show some appreciation for past passengers and that is a good thing.

Everyone has their priorities on cruise line selection but for me the perks offered by the past passenger programs does speak volumes about the eagerness of a cruise line to show passengers their appreciation for their business. On my last Princess cruise I received free unlimited laundry and unlimited dry cleaning for the entire cruise, a free complete bar set-up and 150 Internet minutes per cabin. Now I happen not to drink and never even used any Internet minutes, but it still does mean something that a cruise line cares enough to offer these perks for those who do wish to use them.

Debra,
GUESS YOU JUST HAD TO BE WITH US It's being tempted by a restaurant with a discount coupon and finding the meal is second rate.. What you received on your last cruise.. woudn't interest me one iiota..Sorry, but I have just booked another Celebrity cruise on the Equinox for next October.
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