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Old September 28th, 2009, 03:03 PM
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I am scheduled for a cruise 12/12/09. When I do my online check in for my wife and myself, and then return to the site, one of our passports numbers is missing. I have gone back and corrected this many times, and the same happens. Anyone have the same problem??
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Old September 28th, 2009, 07:28 PM
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I've used the on-line check in a couple of times and never run into this problem. I would suggest you call Celebrity-there is a number for tech help. Sounds like it could be a fault on their website.
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Old October 15th, 2009, 05:55 PM
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Yesterday I received a "topic notification" for this thread. I clicked the link and read the most unusual post. It interested me because just the previous day I had completed my on-line check in with no problem and thought this would be along the same lines. Wrong. I had my husband read the post also-it concerned in part the Mercury which we are sailing Nov.30. I'm not sure if this was a present employee but after some of his comments I'm guessing he's now a past employee. When I went to post a reply last night the post was no longer there? I realize the board administrators may remove any posts at their discretion but curious as to why they deleted this one. There were some derogatory comments about certain races/nationalities but also some insight into the embarkation process. The post would have initiated some really interesting comments! BTW-SeattleXMan has posted elsewhere on Cruisemates.
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Horizon 2000
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Old October 16th, 2009, 05:32 PM
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bgrieve: When we were doing our online registration a month or so back, we inputted the same information two or three times! My passport information was not saving at all, but my DP's was. I thought it was odd too. I called Celebrity and they verified it all. They had the information in their system. As jacdenv24 suggested, I would give them a call: 1.800.647.2251.


jacdenv24: I too saw a couple of posts from the poster you mention, but don't recall any negative racial or ethnic comments; however, this is prohibited. If that was the case, chances are their post was deleted for that reason. Perhaps you can private message the poster for more specific information? Hope you will get answers to your questions! Good luck.
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