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-   -   Graturities added to ship account Eclipse ??? (http://www.cruisemates.com/forum/celebrity/393846-graturities-added-ship-account-eclipse.html)

Rick December 27th, 2012 02:47 PM

Graturities added to ship account Eclipse ???
 
What is current graturities policy on Celebrity Eclipse? By that I mean, are they automatically charged to your shipboard account daily? If so, is there any problem in opting out of auto tip in order to traditional tip ..cash last night? Thanks in advance.

dkjretired December 27th, 2012 04:26 PM

Quote:

Originally Posted by Rick (Post 1459642)
What is current graturities policy on Celebrity Eclipse? By that I mean, are they automatically charged to your shipboard account daily? If so, is there any problem in opting out of auto tip in order to traditional tip ..cash last night? Thanks in advance.

Fleetwide the policy is gratuities are added on a daily basis and you can opt out if you wish and pay the old fashioned way. The only exception is if you choose Select Dining in which case gratuities for all services are required to be pre paid, that is paid prior to getting on the ship.

Here's a link to the page with the amounts charged....

http://www.celebritycruises.com/plan..._during_cruise

aspengal January 2nd, 2013 12:53 PM

I was told by a chatty cabin steward that Celebrity gives their staff that receives the auto tips a list of cruisers who remove tips. Also, how many cruises you have w. X. Typically, he said those removing tips do not tip at end. He says he adjusts service accordingly.

dkjretired January 2nd, 2013 01:22 PM

Quote:

Originally Posted by aspengal (Post 1460228)
I was told by a chatty cabin steward that Celebrity gives their staff that receives the auto tips a list of cruisers who remove tips. Also, how many cruises you have w. X. Typically, he said those removing tips do not tip at end. He says he adjusts service accordingly.

They do get a list, the other items may be just one person, who knows.

Rick January 5th, 2013 09:31 PM

Quote:

Originally Posted by aspengal (Post 1460228)
I was told by a chatty cabin steward that Celebrity gives their staff that receives the auto tips a list of cruisers who remove tips. Also, how many cruises you have w. X. Typically, he said those removing tips do not tip at end. He says he adjusts service accordingly.


Oh well, if that was to happen, I would complain to guest services and adjust tip accordingly.:) I like to tip traditional...cash at end of cruise. Why would a cabin steward need to know how many cruises we have had with Celebrity? We always let our cabin steward know, on first day, that we will tip cash at end. My cruise...my choice. :)

Surfguyxxx1 January 6th, 2013 05:15 AM

We just finished a B2B on Jewel of the Seas on RC and paid in cash at the end. She was great so we paid her more than the "recommended" $7.25 a day.

dkjretired January 6th, 2013 10:58 AM

Quote:

Originally Posted by Rick (Post 1460603)
Oh well, if that was to happen, I would complain to guest services and adjust tip accordingly.:) I like to tip traditional...cash at end of cruise. Why would a cabin steward need to know how many cruises we have had with Celebrity? We always let our cabin steward know, on first day, that we will tip cash at end. My cruise...my choice. :)

The auto tips are the default, you will have to go to customer service at the beginning of the cruise and have them removed...

Just as an FYI, if you maintain the tips on the account, they may be adjusted upward but not down. The only way you can adjust them down is by removing ALL of the tips completely.

Rick January 6th, 2013 12:05 PM

Thanks for that info.

johnthed0g January 6th, 2013 03:07 PM

I think just pay the tips, if you feel you need to give more you can, I think the staff like the system, they get what they are promised this way. AND I am a Brit!

Rick January 6th, 2013 03:28 PM

Quote:

Originally Posted by johnthed0g (Post 1460672)
I think just pay the tips, if you feel you need to give more you can, I think the staff like the system, they get what they are promised this way. AND I am a Brit!

I don't think of a tip as a "promise". How can you promise something that should be based on level of service before you receive the service? I think that whatever works for each person is okay. I think we all agree that it is important to reward good service with the appropriate tip regardless if you pre-pay, pay as you go each day on ship bill or pay cash at end of cruise.

My wife is a Brit, so I know exactly what you mean :).

johnthed0g January 6th, 2013 04:35 PM

Celebrity make the promises, we had an expose type TV programme over here about life for the staff.

ariawoman January 6th, 2013 10:22 PM

So do you plan on finding the chefs, laundry personnel, assistants, etc to be able to tip them all what they normally would have gotten?

I think people seem to forget that the gratuities on a cruise aren't just for your stewards and your waiter in the MDR - they are for a ton of other people behind the scenes that you never meet.

What do you have against these people that you'd want to remove auto gratuities from your account?

If you want to tip on top of the auto, that's a whole other thing, but to short folks out of their portion just because you never see them working hard for you, seems wrong IMHO.

johnthed0g January 7th, 2013 05:25 AM

Quote:

Originally Posted by ariawoman (Post 1460702)
So do you plan on finding the chefs, laundry personnel, assistants, etc to be able to tip them all what they normally would have gotten?

I think people seem to forget that the gratuities on a cruise aren't just for your stewards and your waiter in the MDR - they are for a ton of other people behind the scenes that you never meet.

What do you have against these people that you'd want to remove auto gratuities from your account?

If you want to tip on top of the auto, that's a whole other thing, but to short folks out of their portion just because you never see them working hard for you, seems wrong IMHO.

Very well put & dead right. I tend to think people who like giving little envelopes to "staff" have some sort of motive, I always find it embarrassing & prefer the auto method. We do give a little more in cash but don't make an issue of it.

dkjretired January 7th, 2013 07:15 AM

Quote:

Originally Posted by johnthed0g (Post 1460716)
Very well put & dead right. I tend to think people who like giving little envelopes to "staff" have some sort of motive, I always find it embarrassing & prefer the auto method. We do give a little more in cash but don't make an issue of it.

Most of those people listed don't get tips anyway, Celebrity for the most part does not pool tips...

I also like the auto tip option...

Don

Rick January 7th, 2013 09:27 PM

Quote:

Originally Posted by johnthed0g (Post 1460716)
Very well put & dead right. I tend to think people who like giving little envelopes to "staff" have some sort of motive, I always find it embarrassing & prefer the auto method. We do give a little more in cash but don't make an issue of it.

Up until just a few years ago...I think 4 or 5, Celebrity did not do auto tips unless YOU went to them and asked for it. Most gave the envelopes to staff on the last night. No hidden motive:) just the way it was done. No one seemed embarrassed ;). Some of us prefer that system still.

Rick January 7th, 2013 09:40 PM

Quote:

Originally Posted by ariawoman (Post 1460702)
So do you plan on finding the chefs, laundry personnel, assistants, etc to be able to tip them all what they normally would have gotten?

I think people seem to forget that the gratuities on a cruise aren't just for your stewards and your waiter in the MDR - they are for a ton of other people behind the scenes that you never meet.

What do you have against these people that you'd want to remove auto gratuities from your account?

If you want to tip on top of the auto, that's a whole other thing, but to short folks out of their portion just because you never see them working hard for you, seems wrong IMHO.

Wow :) Don't forget the Captain, cruise director, dancers, the guy who sets up the pool chairs, etc.

felix_the_cat January 9th, 2013 07:32 PM

Quote:

Originally Posted by Rick (Post 1460603)
Oh well, if that was to happen, I would complain to guest services and adjust tip accordingly.:) I like to tip traditional...cash at end of cruise. Why would a cabin steward need to know how many cruises we have had with Celebrity? We always let our cabin steward know, on first day, that we will tip cash at end. My cruise...my choice. :)


I am one who will not tip up front. I don't thank anyone in advance for a job they haven't done.

I will remove the grats on our cruise next week then decide for myself who gets what - in cash - at the end of the week.

And if the steward service deteriorates because of it - well guess what.......

big apple January 11th, 2013 11:16 AM

Do you have any idea how many people "stiff" the hard working waiters and room attendants? We have been cruising since the early 50.s prior to Carnival and have seen this too many times and it is no wonder why the cruise lines have gone to automatic attempting to recapture some of this problem. In many instances it is the major complainer who wants to remove.We have gone along with the changes and reward those who have provided us with extra service with the envelope as was done in the past. I can remember in the old days certain individuals would not come to dinner on the last night to avoid any type of tipping. Maybe the answer is to increase the fare and be done with it.

Queen of Diamonds January 11th, 2013 01:15 PM

Make a reservation before Jan 27th and you can take advantage of Celebrity's
1-2-3 offer.

Choose Your Offer - Cruise Specials & Packages | Celebrity Cruises

then you won't have to worry about gratuities.. :)


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