What would U change if u were the Cruise Line Pres
What would U change if your were the President of your favorite cruise line??
I think this could make for some interesting, and possibly enlightening discussion. I think we want to try and be specific rather than generic, so......
Name the cruise line.. and tell us what you'll be changing in their operations when you're made President and CEO.
Princess.......For those passengers who sail in full & mini-suites, and also pay the premium prices for the extra space, there will be a separate dining room with 5-star cuisine without any additional charge. I think it is time that the cruise lines give a bit more consideration to their full & mini-suite passengers. Fly first-class and you get big seats and real silverware. Gamble big-time in Vegas and you get a ton of ammenities. BUT pay $799 for an Alaska cruise and you get the same food, ports, etc. as the passengers who spend upwards of $3500 per person. All of this is just IMHO.........Sue...
If I were the President of Celebrity: I would add more dining options and be a little more flexible with dining times, and have the pizza available 24/7. I would make the internet cafe free of charge. I would make the showers just a tad bigger with better water pressure. I would have complimentary robes in all sizes available on request for the week (not all of us are a size 10). I would let April walk out of the martini bar with her jumbo martini glass and not raise a fuss! lol I would also add more pools to the Millie class ships and make the T-pool area adult only (and make one of the pools teens only to keep them out of the other pools.) I would put mini-fridges in all staterooms on all ships and get rid of the mini-bars inside so you could put your own stuff in there.
If I were the President of Princess: I would expand the hours that the business center and internet are available 24/7. I would get rid of the charges for Haagen-Daas (get rid of it all together as Princess's own ice cream is much better imho.) Would offer waiter assistance with trays in the Horizon Court during buffet hours. Same things with the robes as on Celebrity and with the showers. I would make one pool adult only (like on the Grand).
I'm sure I could think of more, but that is it for now!
There are several things I would do if I were CEO of Carnival Cruise lines:
1. I would take historically low selling sail dates and eliminate single suppliments on those sail dates.
2. I would eliminate all internet charges in the cyber cafes.
3. I would refit my older ships to have more cabins with balaconies.
4. I would add one ship per port of operation to offer one, two or three day cruises to no where to enable those who just need a short break to take a weekend w/o affecting work schedules for some relaxation. On Monday thru Friday offer floating "classrooms' for school groups to be involved in marine education, ocean conservation courses and other educational programs. (what better way to get the parents "on-board" and expand my market, hum?
5. Plan more speciality/theme cruises with noted celebrities/speakers aboard to "host" the events.
6. Equip all rooms with robes, with larger sizes on request. (that was said abovve and it is a simple and wonderful idea!!)
7. For anyone celebrating an anniversary, birthday or honeymoon aboard, fresh flowers and cabin decorations would be included at no additional charge.
8. There would be highly organized single's welcome aboard parties and activities.
9 There would be organized "teen" events/areas for 14-18 year olds.
10. There would be a continential breakfast available in the seaview bistros on the morning of debarkation until everyone had departed the ship.
11. Sodas would be included with the fare.
12. Make embarkation and debarkation pleasant and as smooth as possible for everyone.
13. Create a "free cruise" for the best suggestions each year to improve customer satisfaction. Filling out those comment cards would be essential
14. Refit where necessary to make all ships ADA compliant.
15. Make it a regular practice to show up aboard my ships and cruise w/o notice to the staff and interview passengers aboard for comments and suggestions.
And most of all...I would read CRUISEMATES.COM to keep abreast of the current cruise talk...and learn from what was posted on the boards...
There are a lot of good suggestions given above, but I'm afraid that implementing most of them would lead to higher cruise fares.
I do think that the major lines should make an effort to add new departure ports and to add new destinations. For us, more cruises out of Houston, Galveston, New Orleans and even Corpus Christi would be welcome.
If I were the Chairman of any of the above lines, I would put excellent fresh-brewed coffee in the dining rooms and the cafes. Even good ol' A&P coffee will do as a budget-wise starter. OK, then, if the cost is SO phenomenal, add $1 to $2 per day to the cruise fare (not everyone drinks coffee, but I'm sure the tea drinkers will be accommodating, right??).
If I was president of NCL I would add/change the following:
1. Add decent coffee with REAL cream to my ships for my passengers enjoyment
2. Stop the incessant hawking of drinks in cheap plastic souvenir cups on the pool deck. Would require that the Bar Service Staff be courteous and offer you your choice of beverage in an appropriate glass
3. Complimentary terry robes - very thick and plush for use during the cruise. OF course they would be on sale in the gift shop if passengers want to purchase them.
4. Copies of the daily menus left with the daily program in the rooms each evening.
5. Refusal to seat people who show up at the dining rooms in their shorts or bathing suits. Would kindly ask them to follow the dress policy for the evening.
6. Fresh flowers in the common areas on the ship.
7. No announcements from the CD for bingo.
What's the Jones Act?? Also I would like to see cruises originating in Toronto with a destination of anywhere warm I'll even take a 10 day cruise. One has to get to the ocean...lol..
Seriously any of these improvements mentioned above mean more of a cost for the cruise. I for one pay enough for a cruise with having to pay the 50% exchange rate. I like Pamda's idea though. Why is that a person can afford the cost of a cruise then don't know who to dress at dinner. I can't believe that people try to come to dinner in jeans (shorts) and can't part with their beloved baseball cap. This isn't Denny's you know!
1) They replaced the "chicken dance" with the "macarena" , and that with the "electric slide" without realizing that we are forced to do that junk at every wedding. It is not 'new' to us, just lame. Get tropical, already, and stay there.
1b) The DJ will be prohibited from playing "I Will Survive" and "YMCA" more than once per cruise (not 5 times a night)
2) Chair Hogs should be fined, or alternately, the cruise lines should charge you to have your chair "saved" for you by a deck steward. New Onboard Revenue source and end of problem.
3) All merchandise on tables in the atrium is automatically Free Of Charge. Take as much as you want.
4) Many cruisers are now repeaters, so Cozumel/Cayman/Ochos Rios itineraries do not cut the mustard anymore. VARIETY OUT OF MIAMI.
I would limit the construction of any new ships to 65,000 tons. I would make sure they designed the ships with a realistic space ratio for passengers. All deck chairs would be padded. There would be two indoor pools. I would raise the prices so that line was completely all inclusive. (meaning, once on board, there was no additional cost for anything other than the casino and duty free shops) I would design more single cabins. I would increase the square footage of all cabins so that even the smallest wasn't a shoe box. Tipping would not be "permitted". As Pamda said, all inside cabins would be eliminated. In fact, I would take a page for Mariner & make give them all verandas. I would limit the single supplement to 125% for all cabins except preminums. I would increase the comfort level, service, and activity schedules for solo travelers.
I like Sue's suggestions for additional services for suite passengers. The only announcements ever made on board were from the Captain under emergency circumstances. I would expand both the print and video library. I would make cruise air less stressful & eliminate the air deviation fee. Finally, I would insure that all cruise docs were mailed out within 4 days of final payment.
HAL - I would immediately cancel the recently foisted Vista class ships! HAL doesn't need Carnival class tonnage. Let them transfer these to Carnival or Costa. Expand the Volendam/Rotterdam tonnage instead with their larger cabin storage space, and at least double the unique sailing routes with longer segmented cruises.
Ok I agree with most of the above-- except for Pamda's firing squad----wrong wrong wrong-- just make them walk the plank--- less mess --. Even though I dont really enjoy dressing up it is part of the cruise experiance . I will have to agree with Pamda on dressing up on formal night-- that is if you do go into the dining room
And whole heartedly agree with Lisa and "My" martini glass--thank you
Have to say, the idea of giving ''special'' dining and other priveleges to suites and minisuites is very "titanic" like.
I mean, for those that want the first class uppercrust treatment, there is Seaborn and lines in that category. That idea would only make those that cannot afford the suites or prefer taking more cruises in a smaller cabin, treated as 2nd or 3rd rate passengers.
Don't like that at all. I could get a suite if I wanted, I just don't prefer it. I also like dining with a variety of people and don't think I need a special dining area because I paid more. We are basically segregating passengers into 1st, 2nd, and 3rd class as was done in the early years of cruising.
Sorry, but in my opinion (humble that is), I don't want to see people treated by "class" but by the fact that we all deserve first class treatment, regardless of what type of cabin we book. We have met people that reminded me of (as Jeff Foxworthy says), "the clampetts go to Maui" and we have met wealthy, high class people. I think when we separate the masses like that, we don't want to see the world as it really is, but the way we live in it. I know someone that saved for three years to take their first cruise....got an inside cabin and had a wonderful time. I wonder if it would have been so great for them, if they were made to feel "second class" because they didn't have a suite. A person that can afford the minisuites , suites, and higher, are already priveleged (in my opinion) to be able to afford the cabin they want rather than to book the cabin they can afford.
Just my humble (and not meant nasty at all) opinion.
If we are paying for suites, why shouldn't we get the little perks? Besides more cabin space, isn't that one of the reasons everyone books a suite? The idea of separate dining doesn't appeal too much to me, but more little things would be very much appreciated. I miss getting the dinner menu ahead of time and would like all of our dry cleaning and laundry done free of charge like HAL does. We never did get our personalized stationary on our last Princess cruise. They didn't offer preferential boarding or disembarkation either. These aren't big things, but little details that, when all added up, make a cruise a special experience.
I wish Princess' Pres. would wake up and realize that people have been paying for these perks and not receiving much of anything. I cannot wait until our kids are older and we can cruise on HAL and Silversea. I am looking forward to their perks. We'd cruise them now, but don't think the kids would be happy on smaller ships. So, back to the question:
Q. What would I do if I were the Pres. of a cruise line?
A. Make my mainstream cruise line an all-inclusive vacation. No more extra charges for this, that and everything else.