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Old October 5th, 2001, 11:06 AM
DougH's Avatar
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Default American Airlines very helpful

Just wanted to say that American Airlines was very helpful to me this morning.
I had checked the airfare to Hawaii last night and the fare for my Nov trip had dropped from $460 to $320. When I called they said no problem, and that they would issue a voucher for the price difference.

Only problem is I have a paper ticket and need to go to the airport, but this is not a huge hassle as my office is about 2 miles from the Oakland airport.

American was also very good to issue me a full refund for a trip scheduled the weekend of Sept 15-17 and the credit has already been posted to my credit card account.

Thanks American Airlines! Guess I need to plan another trip now with the extra $.

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Old October 5th, 2001, 11:13 AM
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Default Re: American Airlines very helpful

Hi Doug,
Thanks for sharing your good story about American Airlines. I too had to cancel a trip with United and they were very helpful in giving me a credit over the phone, no problems. Its nice to hear the good stories once in awhile, thanks for yours.

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Old October 5th, 2001, 12:25 PM
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Default Re: American Airlines very helpful

Good for you Doug! With all things being equal I always choose AA. Another trip with the savings? I think you have had enough cruises for the year! lololol Naw, you can never have too many.
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